Deborah Johns
Deborah Johns at Lawton Kia
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Deborah Johns | Page 36

Service Advisor

Lawton Kia

4455 Northwest Cache Road
Lawton, OK 73505

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4.8
380 Reviews
4.8

380 Reviews

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380 Reviews of Deborah Johns

January 28, 2023

Dealership Rating
Employee Rating

It took Kia over a month to repair my vehicle. After finally getting it back, it would not start the first time I tried to drive it. Then the same day, after driving 22 miles, it overheated and More

by Hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 10, 2023

Lawton Kia responded

Hello, Hope. Thank you for bringing this to our attention. We regret to hear that our service failed your expectations. Our customers are very important to us and we would like more in-depth information so we can make sure this type of incident does not happen again. Please call us at (580) 215-6330 and ask to speak with a manager.

January 28, 2023

Dealership Rating
Employee Rating

They got me in on time and finished my car in a timely manner. Great service More

by Phillmac85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero

Jan 30, 2023

Lawton Kia responded

Thank you for sharing, Phillmac85. Let us know if we can be of further assistance.

January 27, 2023

Dealership Rating
Employee Rating

Had a slight vibration in my steering wheel and figured my truck might need a tire rotation and balance. Called in to make an appointment and a delightful Renee answered got me setup and squared away quick More

by garybraun18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Renee.

Jan 27, 2023

Lawton Kia responded

Thank you for the wonderful review, Gary! We enjoy hearing how team members like Renee and Deborah uphold our high standard of customer service. We hope to see you again soon!

January 26, 2023

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Employee Rating

They are a waist pf time. . They put you through Hoops unnecessarily then deny you. Some of the Employees are just lost or on Drugs More

by franklindarious
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Miguel Olivero, Waylan Hubbard , Reginald Ervin, Frank Seitz

Jan 30, 2023

Lawton Kia responded

Thank you for your feedback, Franklin.

January 24, 2023

Dealership Rating
Employee Rating

Great help. Good and fast service. Communication was great with the kia team. Will definitely be back to service my vehicles. More

by sernadevine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 27, 2023

Lawton Kia responded

We look forward to your next visit, Sernadevine! Let us know if we can be of further assistance. Thank you.

January 23, 2023

Dealership Rating
Employee Rating

Service was quick and the problem resolved in minutes. Well done Lawton KIA. Great job. More

by ginghamgal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Miguel Olivero , Frank Seitz

Jan 24, 2023

Lawton Kia responded

Thank you, Ginghamgal. We look forward to your next visit.

January 23, 2023

Dealership Rating
Employee Rating

The Lawton KIA Dealership treated us with the utmost care. I can not thank them enough for their caring spirit and attention to detail. I will always use their services! More

by martello69us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Allan Dacci, Colton Thomas, Arion Brown, Tayveon McGee, Waylan Hubbard , Reginald Ervin, Johnathan Ibarra

Jan 24, 2023

Lawton Kia responded

Thank you for taking a moment to share your experience, Martello69us. Let us know if we can be of further assistance.

January 22, 2023

Dealership Rating
Employee Rating

Always friendly, helpful, knowledgeable, and personable. I’m treated with respect. Staff wants to make sure I’m happy with their work. And I am. More

by lmgswain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lawton Kia responded

Hi lmgswain, the team greatly appreciates the 5-stars. Thank you for your time!

January 22, 2023

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Employee Rating

It was good experience and no problem with customer service explained everything what needed to be done More

by brianjoel
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lawton Kia responded

Thank you for the great review, BrianJoel!

January 22, 2023

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Employee Rating

I have never been disappointed in the service at Lawton Kia. They have been at the top of their game since I bought my car 7 years ago. Great work! More

by EJA_US
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 24, 2023

Lawton Kia responded

Thank you, Eja! We look forward to your next visit.