Debra Parks
Debra Parks at Wolfchase Honda
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Debra Parks

Sales Consultant

Wolfchase Honda

2982 N Germantown Rd
Bartlett, TN 38133

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4.2
65 Reviews
4.2

65 Reviews

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65 Reviews of Debra Parks

May 02, 2024

Dealership Rating
Employee Rating

Louis was excellent and very attentive. He was knowledgeable about the product that he was selling. My wife and I felt good about purchasing our Honda Pilot because of Louis Castillo. He More

by mark.sherman.mills
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams, Luis Castillo

May 06, 2024

Wolfchase Honda responded

Thank you for your gracious words and the 5-star rating! We’re delighted to hear you enjoyed Luis' service and feel so good about the Honda Pilot you purchased. Providing exceptional experiences is our top priority, and Luis always strives to provide his best to each and every client he has an opportunity to serve. We appreciate your business and wish you and your wife many safe and happy miles in your new Honda.

March 06, 2024

Dealership Rating
Employee Rating

Fantastic customer service, top product, fair pricing! An excellent experience doing business with the team at Wolfchase! Highly recommended! Thanks so much for going "the extra mile" for us in our Hon More

by bruceallenjohnson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Terence Williams, Greg King

Mar 14, 2024

Wolfchase Honda responded

Bruce, thank you for taking time out of your day to provide feedback regarding your recent Honda purchase at Wolfchase Honda. We truly appreciate the 5-star rating and your opinion means a lot to us. We always strive to give our best to each and every client we have the privilege to serve, and it's rewarding to hear that we exceeded your expectations. We value your business and wish you many safe and happy miles in your new Honda Passport!

March 01, 2024

Dealership Rating
Employee Rating

Your dealer added warrants that I did not ask for. The un paid balance was to be $ 16416.65. We paid$7000.00 down.which left a balance of $ 9416.65 to finance. So after you added all of your extra cha More

by cdcook20
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Mar 01, 2024

Wolfchase Honda responded

Mr. Cook, thank you for taking time out of your day to provide feedback regarding your recent purchase at Wolfchase Honda. While I am unable to discuss the terms of your purchase on a public forum, I have forwarded your comments along to our General Manager for review. We strive for 100% customer satisfaction and one of our Sales Managers will be reaching out to discuss this with you.

Mar 01, 2024

cdcook20 responded

Thanks

February 04, 2024

Dealership Rating
Employee Rating

The facility was clean, friendly and encouraging! No one walked past without a smile or hello or checking to make sure my family and I were ok. More

by akalane04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Reggie Williams , Devin

January 09, 2024

Dealership Rating
Employee Rating

Very friendly staff, helpful and appear to be customer minded. The only exception is when the deal is made it takes an obviously long time to finalized the paperwork. Then customer given a computer chip More

by kfdunn55
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

December 14, 2023

Dealership Rating
Employee Rating

The Wolfchase Honda dealership and staff were great. They were very friendly and helpful. Jerry was great More

by karnobitrn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jerry Hughes , Reggie Williams

October 29, 2022

Dealership Rating
Employee Rating

Beware of dealer’s “accessory value package. ”. It’s a scam. We paid $6.9k for the package and as we picked up the vehicle (23’HRV EL) we were advised that there is no coverage or value, but ju More

by rittwrmp
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Mickey Harmon , Jason Tao

Oct 31, 2022

Wolfchase Honda responded

Thank you for taking time out of your day to provide us with your feedback. I have passed your comments along to our General Sales Manager, who will review your comments and address them with the individuals involved in your purchase process. I certainly understand how you feel, especially since you were misinformed about the value of the accessory value package. The Accessory Value Package does provide a great deal of value to your vehicle and adds to it's longevity. Included in this package are interior product protection as well as exterior paint protection, that protect the beauty of your Honda, wheel locks, nitrogen in your tires, mudguards and trunk tray. It also includes a market adjustment based on the availability and demand of the vehicle, which, in this case, you travelled from Chicago to get this color and trim level, as the current availability is so low. It's really just the supply and demand strategy, which has been around as long as retail. We value your business and wish you many safe and happy miles in your new Honda.

August 02, 2021

Dealership Rating
Employee Rating

Went to another dealership first (shhh...Toyota) and was treated very poorly. My wife is on her 3rd Honda, all from Wolfchase Honda, so I went there and was treated very well. Everyone was very helpful and More

by GENESISHW
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Silas Amoh

July 23, 2021

Dealership Rating
Employee Rating

Debra (in internet sales) and William McCarley (sales) did a great job helping us find and purchase our car. The process was seamless, low pressure, and enjoyable. More

by MDD344
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: William McCarley

April 06, 2021

Dealership Rating
Employee Rating

I have purchased my cars and had them serviced for over eight years at Wolfchase Honda. I own a Honda Accord and a Honda Pilot. I daughter just bought a 2021 Honda CRV from Wolfchase Honda. They are fair More

by GWINSLOW3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 22, 2021

Wolfchase Honda responded

Thanks so much for taking the time to share this excellent rating, I will be sure to share it with our entire team. First and foremost, we truly value your continued loyalty to our dealership. Eight years of continued purchases and service maintenance is amazing and we cannot thank you enough. We're happy to hear that your daughter just purchased a CR-V from us and we are thrilled for her. We appreciate you choosing Wolfchase Honda for all your vehicle needs and wish you and your daughter many safe and happy miles in your Hondas.

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