Dennis Calcaterra
Dennis Calcaterra at Palm Chevrolet

Dennis Calcaterra | Page 2

Service Advisor

Palm Chevrolet

2300 SW College Rd
Ocala, FL 34471

4.2
18 Reviews
4.2

18 Reviews

Write a Review

18 Reviews of Dennis Calcaterra

April 03, 2024

Dealership Rating
Employee Rating

I always receive the best service when I get my truck serviced. I would definitely recommend their service to anyone. More

by ARTISHA WILLIAMS
Recommend Dealer
Yes
Apr 05, 2024

Palm Chevrolet responded

Hi Artisha, and thank you for the positive feedback. I'm very happy to hear that you enjoyed your visit here with us at Palm Chevrolet. I am driven to offer great customer care and I strive to provide the best service experience. Thank you again and I hope to see you again soon! Sincerely, Wayne Bogle Parts and Service Director

March 20, 2024

Dealership Rating
Employee Rating

They estimated me $2,069 to change the light bulb and I solved it with $5 dokars by changing a fuse and I had to pay $200 for a false estimate More

by jlorenzana429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 22, 2024

Palm Chevrolet responded

I appreciate the opportunity to hear more about your recent visit to our dealership. Our customers are our top priority, and I strive for satisfaction. Please contact me at your earliest convenience as I would like to further discuss your visit. I look forward to the opportunity to speak with you. Sincerely, Wayne Bogle Parts and Service Director

February 04, 2021

Dealership Rating

Very disappointed in advertise price for oil change and bill. Advertised for my 2017 Silverado was $74.95. Bill ended up being $92. I believe false advertisement More

by Rickhansford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Feb 08, 2021

Palm Chevrolet responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, Wayne Bogle Parts and Service Director

May 21, 2019

Dealership Rating

Purchase and Service My experience with Palm Chevrolet from my purchase through the years of service has been excellent, thanks to people like Mr. del Rio and Mr. Calcater More

by Vickie42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ed Del Rio

January 26, 2018

Dealership Rating
Employee Rating

No hassle,relaxed process This has been the fifth time I have been to Palm Chevrolet.I will always ask for Chris because he is so personable and easy to deal with. I can recomm More

by hahnart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Drewry , J D Piatek

Feb 01, 2018

Palm Chevrolet responded

Thank you for your customer loyalty! We are glad to hear that Chris has been able to help you out so much!

January 12, 2018

Dealership Rating
Employee Rating

DETAILING GUYS DID TO BE FIRED Bought a 2016 GMC TERRAIN SLT last week. We were all finished with the paperwork at 4:30pm They told us that they were going to take the car back to g More

by Bill13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jan 21, 2018

Palm Chevrolet responded

We are sorry about your experience! Please contact us so that we can discuss this further.

September 28, 2016

Dealership Rating
Employee Rating

The worst! Don't take your vehicle here Went there for a water pump to be repaired and they ended up doing a job on my transmission. Then tried to over charge me for the work! Absolutely inc More

by Johnnyboy39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Johnny Gilbert

November 10, 2015

Dealership Rating

Service dept. Dennis Calcaterra, Is the Best of the best of service advisors. He went above and beyond to find our elusive problem. Service personnel are Great, ver More

by Dan Degenhardt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 18, 2015

Palm Chevrolet responded

Trust is everything! Thanks for the kind words! I will be sure to pass them along to Dennis. Sincerely, Thom Workman General Manager

2

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