Derek Wells
Derek Wells at Rick Case Acura
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Derek Wells | Page 4

Master Technician

Rick Case Acura

875 N State Rd 7
Fort Lauderdale (Plantation), FL 33317

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4.9
44 Reviews

Dealership Experience

22 yrs, 7 mos

Industry Experience

24 yrs, 7 mos

4.9

44 Reviews

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44 Reviews of Derek Wells

July 16, 2021

Dealership Rating
Employee Rating

Came in and was out within such a short amount of time. I appreciate a dealership who values time! The people were pleasant and super friendly! Felt like family More

by Marcvictor19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 19, 2021

Rick Case Acura responded

Thank you for your 5-star rating and we hope to serve you again in the future!

April 28, 2021

Dealership Rating
Employee Rating

Best dealership to do any services you need, I’m very satisfied with they service . Please guys coming there you’ll be satisfied too. ...julmisse orviodine More

by Orviodine julmisse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vanessa Torres, Francisco Garcia , Nichole

Apr 28, 2021

Rick Case Acura responded

We appreciate your rating!

March 08, 2021

Dealership Rating
Employee Rating

I always have a positive experience when going to service for any maintenance related issues. I always request Derek to service my car as I know my car will be taking care of the right way, the first time an More

by Alicia Daniels
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 09, 2021

Rick Case Acura responded

Thank you for your 5-star rating Alicia!

February 23, 2021

Dealership Rating
Employee Rating

Excellent service . Very pleased with all staff. My car was spotless after a deep cleaning and detailing. Oil change great. Received calls to update me on progress of work being done. Great job! More

by Nmco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 23, 2021

Rick Case Acura responded

Thank you for your 5-star rating!

February 22, 2021

Dealership Rating
Employee Rating

No issues at all! I was there for service, by appointment. they were short staffed and they still finished my car early! Always a pleasure going to Acura for my service. The gentlemen in this dep More

by Melanie Pagan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 23, 2021

Rick Case Acura responded

We appreciate your 5-star rating and are so glad that you had such a wonderful experience!

February 06, 2021

Dealership Rating
Employee Rating

They are always the best. A pleasure to visit each and every time. I’m sure I’ll stop back in again soon. Thank you. More

by jason.rindenau
Recommend Dealer
Yes
Feb 08, 2021

Rick Case Acura responded

We appreciate your 5-star rating! Thank you for your loyalty and we hope to continue to serve you again in the future.

January 05, 2021

Dealership Rating
Employee Rating

Excellent service every time. Above & beyond. Purchased my acura 2015 6 yrs ago & havent gone to any other repair or service facility since. Great staff its always a pleasure to stop by More

by rebra001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 06, 2021

Rick Case Acura responded

Thank you for your loyalty and 5-star rating! We look forward to continuing to serve you in the future.

December 11, 2020

Dealership Rating
Employee Rating

All aspects were great . Went over and above the service that I was expecting. Helped me install new wiper blades that I purchased from the parts department More

by Rick0383
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 14, 2020

Rick Case Acura responded

We appreciate your 5-star rating and hope to continue to serve you again in the future!

October 15, 2020

Dealership Rating
Employee Rating

Very clean and prepped for PANDEMIC situation. Largest dealership is also best in courtesy. Recommendable always to all Acura owners for an unforgettable experience that will be a joy. More

by wayned11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 15, 2020

Rick Case Acura responded

Thank you for your 5-star rating and review! We are so glad that you had a great experience with our dealership and we hope to serve you again in the future.

October 14, 2020

Dealership Rating
Employee Rating

My visit was very friendly knowing what they were doing make you feel comfortable and did a great job on my Acura MDX love it More

by Specialmk6493
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Oct 14, 2020

Rick Case Acura responded

Thank you for your 5-star rating! We are so glad that you had a wonderful experience with our dealership and we hope to continue to serve you in the future.

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