Dermott Norman at Ryan Auto Mall

Dermott Norman

Dermott Norman

Dermott Norman


Certified Internet Director/Inventory Manager
Ryan Auto Mall

Dermott has been in the Automotive industry since 1994 and with the Ryan family since 2009. Dermott moved here from England in 1991 and spent 15 years with Saturn before joining us. Married, with four girls, Dermott loves the family focus at Ryan and very much enjoys bringing a sense of fun and customer enthusiasm to the workplace.

Ryan Auto Mall

911 Hwy 55 E
Buffalo, Minnesota 55313

(763) 684-1146

Cars For Sale by this Dealer

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jneset
7/19/2012 6:31:17 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ryan Auto Mall:

Dermott is the definition of courteous and professional! I've always been curious about the quality due to their good prices and he impressed with the great deal! Keep up the great work! Supposedly they lost $500 on the deal!

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Klnnystrom@gmail.com
4/29/2012 5:31:26 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ryan Auto Mall:

After researching Cadillac Escalade prices and options and visiting other dealerships,we felt that Ryan Auto Mall had the best of both. I had purchased a car from Dermott over 15 years ago and it was so fun to work with him again.

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MSeefeldt
4/27/2012 10:32:25 AM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ryan Auto Mall:

Dermott was keen to find out from me in person what exactly was wrong with our 2005 Chevy Suburban. He listened carefully as I described the sounds and vibrations our Suburban was making. He repeated what he had heard and was right on target.
Then came Jeff. Jeff made it clear what work must be done to the vehicle and gave me some honest choices for the repair. It seems Dermott had passed along what I had said and that is why Jeff was able to diagnose and service the Suburban.
That is why we choose, and continue to shop, Ryan Auto Mall.

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louwitt
4/9/2012 4:21:06 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jake JacobsonJake Jacobson
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ryan Auto Mall:

Buying a used Miata at Ryan was a very good experience. The price discussions were handled in a no pressure environment with no guilt trips. Dermott taking a photo of me with the car was a nice touch. I also appreciate your polishing up the car and taking delivery inside.
Lou Witt

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lesjun57
2/14/2012 8:31:22 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ryan Auto Mall:

My first experience with Dermott was online inquiry about an SRX he was very helpfulin explaining the online price and warranty after several phone converstions I was assured that Ryan Auto Mall would not be undersold. I made the trip there only to encounter a warm welcome and friendly staff,dermott was very helpful in geting a great price His salesmanshipis second to none would highly recommend Dermott and the Ryan Auto Mall> Thanks alot and God Bless

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mdiepholz
2/11/2012 2:58:34 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ryan Auto Mall:

I am a repeat customer.Dermitt is a true professional who i feel is looking out for me and i have a great deal of trust in dealing with him. I will be back again!

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tannerhovda
2/10/2012 11:46:44 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Jake JacobsonJake Jacobson
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ryan Auto Mall:

I'm 5 hours away so when I first called I worked with Dermott. He did an excellent job understanding what I wanted in the deal for our trade in and total out of pocket expense to get my wife and I to come down to see if we could work the deal out. He was very good at listening to what I needed for the deal to happen, and he made it happen. When we went down for the trade we worked with Jake and he also did a very good job with making the deal work for the dealership and us, it was fair and a few different times I didn't think it was going to happen but Jake pulled it back together and made it happen. Very happy with the deal and I think it was fair for Ryan Auto and us.
Thanks,
Tanner Hovda

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kyleolson2005
9/25/2011 12:07:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ryan Auto Mall:

I worked with Dermott Norman to purchase a used vehicle from this dealership. Everything went very well and pricing was fair from the start. I recommend this dealership.

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keas
9/20/2011 5:19:45 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ryan Auto Mall:

GREAT DEALERSHIP TO DEAL WITH DERMOTT WAS A GREAT SALESPERSON VERY FRIENDLY OUR F&I LADY WAS GREAT ALSO I WOULD BUY FROM THEM AGAIN

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thomassuel
9/13/2011 7:54:30 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Dermott NormanDermott Norman
  • Customer Service:

    5
  • Quality of Work:

    N/A
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ryan Auto Mall:

Dermott was great to work with!
After searching for a Suburban we wanted, we changed colors at the last minute, this did'nt phase him, within a couple of hours he was back to us with he found and the price.
Ryan Auto had the best price, and the best people to work with.
When we buy our next car, we will be going to Ryan.

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