Destinie Dawson
Destinie Dawson at Gateway Chevrolet

Destinie Dawson

Customer Service Manager

Gateway Chevrolet

9901 West Papago Freeway
Avondale, AZ 85323

3.3
18 Reviews
3.3

18 Reviews

Write a Review

18 Reviews of Destinie Dawson

May 18, 2024

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very nice people in the dealership Donald was very knowledgeable about the vehicles. provided good insight to choices and was supportive without pressure. would purchase another vehicle from him in th More

by wmurphy881
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Finance Experience
Recommend Dealer
Yes

May 09, 2024

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I drove my car in to get diagnostics 2600 dollars later still not fixed and I’d didn’t want to give them any more money they gave me back a broken car with coolant leaks that had to get towed out More

by STAR_90230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

May 01, 2024

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Gateway always pulls through! ! No matter what your situation is they always get you into something. My family has bought several vehicles from Gateway and went elsewhere on 2 othe More

by THEJACKSON005
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Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

April 17, 2024

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Donald was very helpful and professional, listening to our needs and getting us into our desired vehicle on terms we needed. He thoroughly knows the business and his knowledge and determined efforts got u More

by lesandblom
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Purchase Time
Finance Experience
Recommend Dealer
No

September 04, 2023

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Worst experience buying a car in my whole life! Too long of a story to tell but wouldn’t recommend doing business here. MANAGEMENT SUPER UNPROFESSIONAL More

by TRENTONWOODS1995
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Recommend Dealer
No

August 25, 2023

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You won’t leave me alone. You send 100s of texts and emails. You just throw me off from your business. It’s really ridiculous how much you bother people. Please stop More

by smith_chris22
Service Price Transparency
Workmanship
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Recommend Dealer
No

February 10, 2023

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Service manager wants me to pay half for a repair they have done when I bought the car. They kept moving the date out so now they want me to pay for a carpet touch that they hired a 3rd person to do on my More

by danbalderas602
Recommend Dealer
No
Feb 13, 2023

Gateway Chevrolet responded

danbalderas602, We thank you for the review. We are sorry that you are unhappy with our offer. There are a few items we would like to point out with your requested repairs. The damage areas we repaired that were there when you took delivery of your new vehicle. you were unhappy with the repair due to the fact you have had the vehicle for a extend period time after purchase. Well over 1000 miles. And were a large amount of rock chips that have been added since your delivery. Because we document all damage at the point of delivery. You are wanting us to repair all of your damage. We are asking for you to contribute to the repair cost for that reason. If you have any questions, please free to contact our General Manager at 623-687-3532

December 24, 2022

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Excellent customer service from start to finish. I would highly recommend for any vehicle purchase. More

by jeng
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 29, 2022

Gateway Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. - Team Gateway

December 21, 2022

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Zach Anthony and John are always professional and take well good care of my car. I drive 40 min just to have it serviced there More

by ALEXZANDRIA.DUNCANTELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 23, 2022

Gateway Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 16, 2022

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Employee Rating

Great Service and always Good Communication between Service department and to the customer . And they're always polite and Professional.... More

by JAIMEW369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 18, 2022

Gateway Chevrolet responded

Hello JAIMEW369, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit! Best Wishes, Team Gateway

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