Kelli Musal

I drove my car in to get diagnostics 2600 dollars later still not fixed and I’d didn’t want to give them any more money they gave me back a broken car with coolant leaks that had to get towed out still not fixed and I’d didn’t want to give them any more money they gave me back a broken car with coolant leaks that had to get towed out More

by STAR_90230 Verified Customer Verified Customer

Helpful 0

Report | Print

Really good attention, good deals, really helpful and patient in my process, totally recommend Blake Friend. patient in my process, totally recommend Blake Friend. More

by ALEXIA291100 Verified Customer Verified Customer

Helpful 0

Report | Print

Gateway always pulls through! ! No matter what your situation is they always get you into something. My family has bought several vehicles from Gateway and went elsewhere on 2 othe ! No matter what your situation is they always get you into something. My family has bought several vehicles from Gateway and went elsewhere on 2 other vehicles. I have to say their service and help don’t compare to Donald and Gateway! Thank you for always treating us like family!! More

by THEJACKSON005 Verified Customer Verified Customer

Helpful 0

Report | Print

Donald was very helpful and professional, listening to our needs and getting us into our desired vehicle on terms we needed. He thoroughly knows the business and his knowledge and determined efforts got u our needs and getting us into our desired vehicle on terms we needed. He thoroughly knows the business and his knowledge and determined efforts got us to the finish line! Thanks Donald! More

by lesandblom Verified Customer Verified Customer

Helpful 0

Report | Print

Worst experience buying a car in my whole life! Too long of a story to tell but wouldn’t recommend doing business here. MANAGEMENT SUPER UNPROFESSIONAL Too long of a story to tell but wouldn’t recommend doing business here. MANAGEMENT SUPER UNPROFESSIONAL More

by TRENTONWOODS1995 Verified Customer Verified Customer

Helpful 0

Report | Print

You won’t leave me alone. You send 100s of texts and emails. You just throw me off from your business. It’s really ridiculous how much you bother people. Please stop You send 100s of texts and emails. You just throw me off from your business. It’s really ridiculous how much you bother people. Please stop More

by smith_chris22 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! Super friendly and professional! Great buying experience! Love my brand new car! Thank you! Super friendly and professional! Great buying experience! Love my brand new car! Thank you! More

by jade.leeper Verified Customer Verified Customer

Helpful 0

Report | Print

My car was taken in at the time of the appointment, the warranty recall was addressed, and Zac kept me informed on when my car would be finished while I was in the waiting area. I bought my car from anoth warranty recall was addressed, and Zac kept me informed on when my car would be finished while I was in the waiting area. I bought my car from another dealership in the Valley, but their communication and service were horrible. I'm happy I gave Gateway my business and will continue to do so. More

by jimselgo Verified Customer Verified Customer

Helpful 0

Report | Print

Service manager wants me to pay half for a repair they have done when I bought the car. They kept moving the date out so now they want me to pay for a carpet touch that they hired a 3rd person to do on my have done when I bought the car. They kept moving the date out so now they want me to pay for a carpet touch that they hired a 3rd person to do on my brand new truck . Guy could not even color match sa solid black color on my truck. More

by danbalderas602 Verified Customer Verified Customer

Helpful 1

Report | Print

Worst experiences at a dealership. 1st oil change my car was new I had oil stains on my seats and door panels called and complained, no resolution I had the interior detailed myself. 1st oil change my car was new I had oil stains on my seats and door panels called and complained, no resolution I had the interior detailed myself. 2nd oil change filter put on incorrectly leaked oil over new pavers in my driveway, returned to dealership no apologies nothing I complained about my 2 hr drive there and gas. I had to argue for a complimentary oil change. Last oil change I explained I only wanted an oil change no wash no tire rotation. The prior day I purchased new tires. My bill had a charge for tire rotation. I actually had a car accident due to noone making me aware my tire tread the last oil change was low, hit a water puddle and hit gaurd rail. I will never return to a dealership in future ill find a reputable service center in queen creek az. More

Helpful 1

Report | Print