Diana Maldonado
Diana Maldonado at Town East Ford
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Diana Maldonado

Sales Consultant

Town East Ford

18411 Lyndon B Johnson Fwy
Mesquite, TX 75150

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5.0
19 Reviews

Dealership Experience

1 yr, 11 mos

Industry Experience

1 yr, 11 mos

Languages Spoken

English English

Spanish Spanish

5.0

19 Reviews

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19 Reviews of Diana Maldonado

April 10, 2024

Dealership Rating
Employee Rating

My only issue is with how long the whole process took. It literally was an all day event. If Saturday is your busiest day then your staffing should accommodate that. More

by Kathyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr

Apr 11, 2024

Town East Ford responded

Thank you for your feedback and for choosing Town East Ford for your vehicle purchase. We sincerely apologize that the sales process took an entire Saturday. We understand that this is a significant time commitment, and it fell short of providing an efficient experience. Saturdays are indeed one of our busiest days, and we strive to have adequate staffing to accommodate the high volume of customers. We value your business and hope you are happy with your new vehicle. At your earliest convenience, please reach out to Lance Smith at jsmith02@vtaig.com to discuss this further.

March 30, 2024

Dealership Rating
Employee Rating

sales people and business managers listened to what I wanted and my concerns and were great at explaining everything. I live very close to this dealer and it is really mentally comforting to work out a d More

by W_SGARD703
Recommend Dealer
Yes

Other Employees Tagged: Farle Lutian, Ozzy Ortiz, Anuj Singh , Craig South

Apr 01, 2024

Town East Ford responded

Thank you for taking the time to leave this review! We at Town East Ford are thrilled to hear about your positive experience. We strive to build trust and lasting relationships with our customers. Your feedback lets us know we're on the right track! Thank you again for choosing Town East Ford. We look forward to being your trusted automotive partner for many years to come!

March 03, 2024

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Professional, Friendly , easy to work with , definitely recommend to get your next vehicle with them . More

by Carlosrivera45552076
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ozzy Ortiz

Mar 04, 2024

Town East Ford responded

Thank you so much for your positive feedback! We're thrilled to hear you had a great experience with us. If you ever need anything else, feel free to reach out. Safe travels!

January 30, 2024

Dealership Rating
Employee Rating

Excellent and very professional. I recommend you. I’m very satisfied with Diana and the financial person (I don’t remember his name) Godbless!! More

by Yoandris J Rosabal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 01, 2024

Town East Ford responded

Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed your visit and found our service exceptional. We truly appreciate your feedback and look forward to serving you again in the future!

December 30, 2023

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The people at TownEast Ford were amazing and caring! They helped us with two purchases at once and did it efficiently! Definitely enjoyed the experience! More

by mrjuliocesarm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh , Blaze Semsei

Jan 02, 2024

Town East Ford responded

Thank you for taking the time to share your positive experience with us! We're delighted to hear that you were satisfied with our service. Your kind words mean a lot to our team. We look forward to serving you again in the future

November 28, 2023

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Employee Rating

They have been Awesome with every vehicle i have purchased and with Business vehicles being purchased. More

by S.BUZBEEJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh , Paul Potter

Nov 30, 2023

Town East Ford responded

We want to express our sincere gratitude for taking the time to share your positive experience with us. We are thrilled to hear that you had a great experience at our dealership, and we appreciate your kind words and support!

November 06, 2023

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Employee Rating

Quick and efficient buying process. Allowed us to have all the information we needed to make a confident decision and not feel rushed. More

by RTendler
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr

Nov 06, 2023

Town East Ford responded

Thank you for taking the time to leave us a positive review! We are delighted to hear about your positive experience with us. Your feedback is important to us, and we greatly appreciate your kind words!

October 25, 2023

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Employee Rating

Diana and Caleb were super helpful with the purchase of my new vehicle. They made the process very easy! More

by janetvillegas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Anuj Singh, Caleb Vroonland

Oct 26, 2023

Town East Ford responded

Thank you for your positive review! We are happy to hear that you had a positive experience with us, and we are looking forward to seeing you again in the future!

October 09, 2023

Dealership Rating
Employee Rating

Diana Maldonado is a great salesperson. I am not a big fan of car salespersons, but I had a very pleasant experience. Actually everyone I spoke to was was customer service oriented and I More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ray Monks Jr , Michael Mullens

Oct 20, 2023

Town East Ford responded

Thank you so much for taking the time to share your positive review with us! We greatly appreciate your kind words and feedback. Our team works hard to provide top-notch service, and it's truly rewarding to know that we've met your expectations. Your satisfaction is our ultimate goal, and we're delighted that you had a great experience with us. If you have any more feedback or if there's anything else we can do to enhance your experience further, please don't hesitate to reach out. We're here to assist you with all of your automotive needs.

October 04, 2023

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Employee Rating

Diana was the best sales representative that we could have gotten, she even stayed past closing time so we could close on our deal! I would recommend all my friends and family to Diana, she made me feel More

by Marisela V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 06, 2023

Town East Ford responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear about your excellent experience at our dealership. Our team works hard to provide top-notch service and make every visit enjoyable for our customers. Your feedback means the world to us and serves as motivation to continue delivering exceptional service. We truly appreciate your support and look forward to serving you again in the future.

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