Dealership Experience
20 yrs, 3 mos
Industry Experience
28 yrs, 11 mos
Languages Spoken
English
774 Reviews
Write a Review774 Reviews of Dianna O'neil
April 14, 2024
I have purchased 5 Vehicles From Alise… She is Honest and lets you know if she can beat a price… She makes Car buying EASY lets you know if she can beat a price… She makes Car buying EASY More
Other Employees Tagged: Alise Bitic, John Sciortino, Tom Ferrigno , Angela
February 24, 2024
Great service customer service was professional and efficient looking forward for your continued service thanks efficient looking forward for your continued service thanks More
Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio
February 17, 2024
The place is great. They had me in and out, and I am very happy with my vehicle. 5 stars!! They had me in and out, and I am very happy with my vehicle. 5 stars!! More
Other Employees Tagged: Jonathan Vigorito, Michael Vigorito, Raja Jagtiani, AJ Jagtiani, TJ Thomas
February 16, 2024
Excellent customer service. Friendly and go out of there way to please and answer any questions with no pressure. Friendly and go out of there way to please and answer any questions with no pressure. More
Other Employees Tagged: Jonathan Vigorito, Fritz Francois, John Sciortino, Giuseppe Molinaro, Anthony Capanelli, Michelle Scalise, John Garcia
February 10, 2024
Alise was great. She did everything she promised. Made the process really easy. I highly recommend this dealership and I highly recommend Alise Bitic, John Garcia, She did everything she promised. Made the process really easy. I highly recommend this dealership and I highly recommend Alise Bitic, John Garcia, Giuseppe, and Will. They treated us like family. We picked up the car today and everything went smoothly and quickly. More
Other Employees Tagged: Alise Bitic, Giuseppe Molinaro, John Garcia, Will Ventura
February 02, 2024
I bought the Jeep in November, the day after I noticed some things the following morning. First I was told that they would be addressed the second week in January, when I called to make my appointment I some things the following morning. First I was told that they would be addressed the second week in January, when I called to make my appointment I was told I would have to wait until February 1st Diana was great on the service side but there are other things that have to be addressed. I thought that I would have gotten a call but I have not received one yet. Once my issues are addressed and rectified I will probably feel a little better with my Security experience. More
Other Employees Tagged: Corey Singer, Tom Ferrigno
January 14, 2024
I am on my 3rd SUV from CDJR. Alise is the person you want when you walk in to CDJR. She is pleasant, friendly and no stress. I got my 2nd SUV from Alise and I came back to Alice Alise is the person you want when you walk in to CDJR. She is pleasant, friendly and no stress. I got my 2nd SUV from Alise and I came back to Alice for my 3rd. I highly recommend Alise for your next car purchase. More
Other Employees Tagged: Alise Bitic
November 20, 2023
THE BEST TEAM TO WORK WITH! !! THEY WERE BEYOND HELPFUL AND LISTEN TO EXACTLY WHAT I WAS LOOKING FOR AND MADE IT HAPPEN. WOULD NEVER BUY A CAR FROM ANYONE ELSE!!!! !! THEY WERE BEYOND HELPFUL AND LISTEN TO EXACTLY WHAT I WAS LOOKING FOR AND MADE IT HAPPEN. WOULD NEVER BUY A CAR FROM ANYONE ELSE!!!! More
Other Employees Tagged: Jonathan Vigorito, Fritz Francois, Raja Jagtiani
November 04, 2023
The women who answer the phone in the service department are extremely rude and unprofessional. They have zero customer service abilities and are destroying the reputation of this company. They have no c are extremely rude and unprofessional. They have zero customer service abilities and are destroying the reputation of this company. They have no concern for the needs of the customer, and are beyond disrespectful and rude on the phone. We have purchased multiple vehicles from here over the years because AJ the salesman is awesome and helpful. However, whenever we have needed to service the vehicles, there are always issues with the last episode being the “straw that broke the camels back!” What is the point of getting a car at a place where you are treated like trash when you need service. Our recent experience involved needing to bring our truck for replacement of the passenger airbag for a no drive recall, which we received multiple letters and calls from recall company saying how dangerous it was to drive truck and how recall needed to be done right away. The recall letter also said that a loaner car would be provided and truck would get picked up from our house because it was not safe to drive. We knew that would not happen based on previous experience of never being given a loaner car from this service department. Upon calling the service department, the extremely unprofessional women who answer the phone and make appointments told me nothing was available for 2 months. I explained exactly what the appointment was for and the urgency and she again stated that was only appointment. When we Finally brought the truck 2 Months later, they had it the whole day only to tell us the part needed for the recall would have to be ordered and it couldn’t be fixed. We were told to pick it up and not given a loaner even though it was a NO DRIVE recall. It took another month for the part to finally come in and when we spoke to one of the mechanics in the service department, he said the part would be in at end of week and when it came in we should bring truck right away and wait for it to be fixed because it would only take an hour. However, when part came in and I was transferred to service department to make appointment, I once again had to deal with the extremely rude and unprofessional women who refused to let us bring truck right in as the mechanic had told us to do and refused to let me speak to a mechanic and Instead shouted that we were scheduled for an appointment the following week and slammed the phone down hanging up on me! Needless to say we had recall company call around and find us a place that had the part and we brought it to the dealership they found to be fixed a few days later. We suggest NEVER to purchase a vehicle at Security Dodge in Amityville because once you get the car, it will be a nightmare to ever get serviced and you will be treated like trash whenever you need to call to schedule anything. We will never purchase anything from them again. More
Other Employees Tagged: Gabby Vigs , Nicole Whelan
November 02, 2023
All I can say is, dealing with Alise & John was a pleasure. My transaction went fast, smooth & efficient. I highly recommend Security Dodge in Amityville pleasure. My transaction went fast, smooth & efficient. I highly recommend Security Dodge in Amityville More
Other Employees Tagged: Alise Bitic, John Garcia , John LaFrancesca