Dianna O'neil
Dianna O'neil at Security Dodge Chrysler Jeep Ram
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Dianna O'neil | Page 2

Service Advisor

Security Dodge Chrysler Jeep Ram

345 Merrick Rd
Amityville, NY 11701

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4.6
774 Reviews

Dealership Experience

20 yrs, 4 mos

Industry Experience

29 yrs

Languages Spoken

English English

4.6

774 Reviews

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774 Reviews of Dianna O'neil

October 19, 2023

Dealership Rating
Employee Rating

Great experience, Cathy in sales was patient and very helpful. I highly recommend her to anyone looking to purchase a new car! More

by rn7194
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Garcia , Cathy in sales

Oct 20, 2023

Security Dodge Chrysler Jeep Ram responded

We are grateful for you leaving us a five-star review and for recommending our services. It brings us joy to learn that our Sales Team was patient and helpful during your great experience at Security Dodge Chrysler Jeep Ram. Thank you for choosing us and enjoy your new car.

October 16, 2023

Dealership Rating
Employee Rating

Absolutely an amazing car. Buying experience was referred by a friend and would highly recommend the dealership.Travis my salesperson was extremely knowledgeable about my wrang More

by epf3190
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Giuseppe Molinaro, Michelle Scalise, John Garcia, Tom Ferrigno , John LaFrancesca, Travis Rubino

September 19, 2023

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Employee Rating

Diana is the best service advisor in the industry! ! The woman knows her stuff!! Top notch service. Highly recommend her and Security! More

by ZARRILLO2312
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 28, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave Security Dodge Chrysler Jeep Ram an excellent review. We are thrilled to learn that our Service Team provided you a top-notch experience. We hope to have the pleasure of doing business with you in the future.

September 18, 2023

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Great service and took care of what I needed. Thanks folks for everything. Great staff !! More

by jkohler631
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Sep 22, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for the favorable review. We are pleased that you had a positive experience with our Service Team here at Security Dodge Chrysler Jeep Ram. We appreciate your noting the great service you received and how our team took care of what you needed.

September 18, 2023

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three and a half hour wait for oil and filter change and tire rotation which is unacceptable. More

by drewmg11
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio , Nicole Whelan

Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, Thank you for bringing this to my attention. I would like the chance to discuss your wait for an oil change and tire rotation during your recent visit with our Service Team. Can you please reach out to me at your earliest convenience? Thank you, Darilyn Whitlock Client Relations Manager, Service dwhitlock@securitydodge.com 631-691-5000 ext 396

September 17, 2023

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Great service and communication. Bill and Rebecca in service were amazing to deal with I’ll be back! More

by gianni.lago11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio , Nicole Whelan

Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your amazing 5-star review. We're glad to learn that you were pleased with the high level of customer care from our Service Team at Security Dodge Chrysler Jeep Ram. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

September 17, 2023

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I brought my car in for a thousand mile check up and was in and out in less than 30 minutes. More

by donald.becker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio , Nicole Whelan

Sep 18, 2023

Security Dodge Chrysler Jeep Ram responded

Hello Donald, thank you for taking the time to write about your great five-star experience! We're glad to learn that you not only left our dealership in a timely manner but that you were pleased with the high level of customer service provided by our Service Team. Thank you for your patronage. We look forward to working with you again in the future here at Security Dodge Chrysler Jeep Ram.

September 16, 2023

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Excellent service and excellent people. They go out of there way to make you feel important. More

by jmodiest1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio , Nicole Whelan

Sep 17, 2023

Security Dodge Chrysler Jeep Ram responded

Hello. We are truly thrilled to know that you had an overall excellent experience with us at Security Dodge Chrysler Jeep Ram. Thank you so much for your delightful 5-star review. We are always here to assist you. Take care.

September 10, 2023

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Employee Rating

I came in for an oil change. It was simple easy. A great hospitality the experience was very pleasant and fast. More

by otis1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio , Nicole Whelan

Sep 11, 2023

Security Dodge Chrysler Jeep Ram responded

Thank you for taking the time to leave your kind feedback. We are so glad that your oil change went smoothly with the help of our Service Team at Security Dodge Chrysler Jeep Ram and we are always here to help again. Take care.

September 06, 2023

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Employee Rating

The dealership is one of the best i have dealt with and got me out quick More

by kenduffin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabby Vigs, TAMEKO MAXWELL, William Davolio , Nicole Whelan

Sep 07, 2023

Security Dodge Chrysler Jeep Ram responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive five-star review. We strive to deliver an excellent experience and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out to us here at Security Dodge Chrysler Jeep Ram.

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