Dianna O'neil | Page 77

Top of her game Dianna was awesome she handled my car like it was her own. She knows her stuff and she keep me informed the whole time. She is why I use this dealer s Dianna was awesome she handled my car like it was her own. She knows her stuff and she keep me informed the whole time. She is why I use this dealer she if fantastic 👍👍👍 More

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Not happy Long wait for oil change. Then they put the wrong mileage for the next oil change the girl that ran the service department Dianna was so much better Long wait for oil change. Then they put the wrong mileage for the next oil change the girl that ran the service department Dianna was so much better no wait I don’t know why you changed what was working to the way it is now More

by WM.WILLS Verified Customer Verified Customer

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Security Dodge Jeep Chrysler Ram is the right choice Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna and even one of the technic Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna and even one of the technicians Alex are always so helpful and informative and patient. Thanks to everyone here ALWAYS for going beyond reproach to make all of us customers happy!!! And let me just additionally say, my salesman David Garcia is always great too. If I’m in the dealership for service, he’s always free to say hello and ask how everything is with the car. Thanks to all!!!! More

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Installation of Back-up Camera Service adviser, Dianna O'neil was extremely knowledgeable and helpful. As I met with her, she called to determine the availability of the required p Service adviser, Dianna O'neil was extremely knowledgeable and helpful. As I met with her, she called to determine the availability of the required parts and had them sent to the dealership. We scheduled a service date and she assured me if there was a problem, she would call. When I arrived for service, she had all paperwork ready and proceeded to get the vehicle in for service. She called as soon as the vehicle was ready. She really puts the "Customer" first in customer service. More

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Fast and friendly The staff here is professional and timely. Love this dealership. From sales to the service department there great. Always fixed right the first time. The staff here is professional and timely. Love this dealership. From sales to the service department there great. Always fixed right the first time. Thanks! More

by rollingrock308 Verified Customer Verified Customer

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Almost Perfect. I just received my 2019 Durango. Alise and Diane were on their game. This was a custom order and their were no hitches. The only negative was the fina I just received my 2019 Durango. Alise and Diane were on their game. This was a custom order and their were no hitches. The only negative was the finance office. I just don't know why they have to add $1000.00 to the price, which adds more sales tax to the price of a car, if you bring your own financing. Or why their is a $2700.00 early termination fee for using the dealer's financing. More

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Oil change Quick, easy, and convenient. Great staff clean waiting area, good coffee. Nice showroom. Dianna remembered me on sight, having been there several mont Quick, easy, and convenient. Great staff clean waiting area, good coffee. Nice showroom. Dianna remembered me on sight, having been there several months ago, Sunny greeted me as well having sold me 3 cars including the Jeep I have now. It's nice to be recognized. More

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Can’t get a call back! It’s been 2 weeks! My 2017 ram 1500 is rusting through the rear bumper. I called 3x to find out if it is covered by warranty. Spoke with the receptionist at service and My 2017 ram 1500 is rusting through the rear bumper. I called 3x to find out if it is covered by warranty. Spoke with the receptionist at service and was told someone would call me back. No one has called me back yet..... More

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THE BEST!! Great service department always!! Diana always willing to help and keep me informed with 2014 ram eco diesel!!!! Excellent! Matt in parts is great to Great service department always!! Diana always willing to help and keep me informed with 2014 ram eco diesel!!!! Excellent! Matt in parts is great too!! My DEF man! More

by hmschwaner Verified Customer Verified Customer

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Security Dodge Jeep Chrysler Ram is simply the best!!!! Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna to even one of the technici Security Dodge service is phenomenal no matter what reason I bring my car in for. The entire staff from Brandon to Dianna to even one of the technicians Alex are always so helpful and informative and patient. Dianna’s no-nonsense attitude always gets me in and out without any hesitation. Any issues that surface, Brandon is always there to assist with and the technician who always works on my vehicles no matter if it be regular service, warranty work or repairs, Alex is the man!! Thanks to everyone here ALWAYS for going beyond reproach to make all us customers happy!!! And let me just additionally say, my salesman David Garcia is always great too. If I’m in the dealership for service, he’s always free to say hello and ask how everything is with the car. Thanks to all!!!! More

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