Diego Friedman | Page 2

Great service and knowledgeable and courteous employees. The only downside was having to wait for over three and a half hours for an oil change The only downside was having to wait for over three and a half hours for an oil change More

by MIKESORENSON Verified Customer Verified Customer

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Efficient, excellent communication, clean environment/office Friendly staff, easy check in and out process Easy peasy environment/office Friendly staff, easy check in and out process Easy peasy More

by messersmithjen Verified Customer Verified Customer

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This was a frustrating experience. I do not care to elaborate any further so please stop asking I do not care to elaborate any further so please stop asking More

by Justiniano.Andrea Verified Customer Verified Customer

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Had to wait 40 minutes after my appointment time Would have been longer had U not sought out my service provider have been longer had U not sought out my service provider More

by Jasutthoff Verified Customer Verified Customer

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Experience was good but not great . Price started out at $900 for battery replacement and ended up at $625. I think the dealership is playing games with the customers, not good! Price started out at $900 for battery replacement and ended up at $625. I think the dealership is playing games with the customers, not good! More

by ATSEIS.KEY Verified Customer Verified Customer

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Professional, good service Friendly, helpful good experience all round They take care of everyone and make sure your experience is good experience all round They take care of everyone and make sure your experience is good More

by STEVEOTTENBRITE Verified Customer Verified Customer

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The service we received was excellent. Diego was very easy to work with. We went in with no appointment with a flat tire and they took care of us right away getting us a rental to use from Diego was very easy to work with. We went in with no appointment with a flat tire and they took care of us right away getting us a rental to use from Hertz. We had other work done and they kept updating us with what they were doing. Your service department is excellent! Alan Ebersole More

by LIDOMITCHELL Verified Customer Verified Customer

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I came in for a battery and was told I needed two. I agreed to a price quoted by Cruz the other guy, not Diego. I was given a Toyota Corolla as a loaner car. I never got notified the following day tha I agreed to a price quoted by Cruz the other guy, not Diego. I was given a Toyota Corolla as a loaner car. I never got notified the following day that my car was finished. I called and was informed. Then Cruz told me $1900 for the two batteries to be changed. I was quoted $1200 which is already absurd. Then we told me $1500 and only when I stated that I was given a quote before agreeing to the quote was it adjusted to the agreed $1200. Cruz was not in the office the day I picked up my car. So Diego helped me. I asked why my car was not washed and I was told it was and that it rained. I know it was not washed. Very poor experience and very absurd over priced repairs. 28 hours and $1200 to change two batteries. Unbelievable. Poor service all the way. More

by Tmcfadden23 Verified Customer Verified Customer

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I had a complex issue that was a carry over from a different dealership that I purchased a used vehicle from. Diego worked with that dealership directly on authorization and payment. He was honest w different dealership that I purchased a used vehicle from. Diego worked with that dealership directly on authorization and payment. He was honest with the status of the vehicle and helped as much as he good when things were getting lengthy and we were down a vehicle impacting our family’s life. I will be taking my vehicle back there. More

by IMVRCKS Verified Customer Verified Customer

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Very good with his job! patient and flexible,I can reach them anytime,nice attitude. patient and flexible,I can reach them anytime,nice attitude. More

by jingw20 Verified Customer Verified Customer

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