Dominic Rocha | Page 2
Sales Consultant
Ron Carter Chrysler Dodge Jeep Ram in Alvin
3005 Fm 528 Rd
Alvin, TX 77511
26 Reviews
Write a Review26 Reviews of Dominic Rocha
January 13, 2024
Took my car to get an oil change. About 20 min after leaving the delearship a low voltage battery came on. Called and spoke with them agreed to come in the following day to give the b About 20 min after leaving the delearship a low voltage battery came on. Called and spoke with them agreed to come in the following day to give the battery 2 hours needed to be tested. After hanging up low oil light came on the Jeep started to drive funny barely made it the house and before turning off the car all the oil that was replaced fell out the car on the driveway. I tower the car to the delearship the next day they said it was a faulty filter and all the oil was cleaned off. Picked the car up Saturday, drove it for about 1.5 hours around town and noticed oil coming from the car again. Took pictures brought it Tuesday to the dealership since that Monday was a holiday. Waited for the car for 4 hours to be told it was just old oil. Only spoke with the manager because I asked that day. The lady with red hair gave off a she didn’t care attitude. The first day I had the problems I called and left a message with the manager he never called back. I bought the car from this delearship and have had them do all of maintenance until now.I had to have my car towed right after getting an oil change since the oil fell on the driveway, buy things to clean up the driveway, and when receiving the car back it had some old oil not even washed from the dealership. Hannah was my representative she was good through the process, but the manager, and red hair lady not at all. I will never be back. That was the most stressful oil change and I was without my car for a few days. And it delayed me leaving town. More
January 12, 2024
I had an amazing experience with the service team over at Ron Carter. I arrived late in the day, but they were able to get me right in and out! I am fairly new to the area and this is my go-to dealership goi Ron Carter. I arrived late in the day, but they were able to get me right in and out! I am fairly new to the area and this is my go-to dealership going forward! More
January 06, 2024
Great expierence, they helped me in a swift and painless manor, and i appreciate it manor, and i appreciate it More
Other Employees Tagged: Ryan Downs , Anthony Val Verde
January 04, 2024
They did a great job they got us in and out quickly very professional called me back to keep me informed which is great professional called me back to keep me informed which is great More
Other Employees Tagged: Ryan Downs , Anthony Val Verde
December 31, 2023
The Service was great! Everyone was friendly and helpful. We always take our Jeep there for service. It was done in a timely manner. They know the customers time is val Everyone was friendly and helpful. We always take our Jeep there for service. It was done in a timely manner. They know the customers time is valuable. The women at the front desk were awesome, very friendly & helpful! More
Other Employees Tagged: Ryan Downs , Anthony Val Verde
December 28, 2023
Everyone is very polite and knowledgeable about my vehicle. Would highly recommend them to any of my friends vehicle. Would highly recommend them to any of my friends More
Other Employees Tagged: Ryan Downs , Anthony Val Verde, William Baillie and Kaylyn Adkins
December 27, 2023
Great experience. Would make this my first choice of any dealership to go to. Awesome job Would make this my first choice of any dealership to go to. Awesome job More
Other Employees Tagged: Ann Mitchell, Ryan Downs , Anthony Val Verde, Kaylyn Hannah and Will were awesome
December 24, 2023
Sales team listened to what I wanted, took that into account as they worked with me to to get me in the right vehicle. They were very polite, helpfull and, patient through the process. I did have time c account as they worked with me to to get me in the right vehicle. They were very polite, helpfull and, patient through the process. I did have time constraints and they were able to make the process very streamlined so I was able to make it to where I needed to be on time which I very much appreciate. More
Other Employees Tagged: Ann Mitchell, Ryan Downs , Anthony Val Verde, Brisas