Don York | Page 2

There is absolutely No reason to shop anywhere else! The sales team , management and service department have been taking care of our Ford family since 1996 I refuse to shop anywhere but Palm Coast Ford The sales team , management and service department have been taking care of our Ford family since 1996 I refuse to shop anywhere but Palm Coast Ford! More

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Very professional, helpful, impeccable service! Noone does it better than PCF!! You won't find a better dealership!! Noone does it better than PCF!! You won't find a better dealership!! More

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Wonderful experience, the staff involved went over and above expectations. I highly recommend this dealership! above expectations. I highly recommend this dealership! More

by AAW617 Verified Customer Verified Customer

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I'm 63 years old. I've always hated the purchase of a new car experience. This transaction was so stress free, it felt like a dream. Josh York was amazingly patient I've always hated the purchase of a new car experience. This transaction was so stress free, it felt like a dream. Josh York was amazingly patient, understanding and full of knowledge. He answered all of my questions and my new vehicle was just delivered to my home. What great service. More

by MSHEEHAN53 Verified Customer Verified Customer

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I bought yet another F-150 from Palm Coast Ford as the always give me the fairest deal possible and give me top dollar for my trade. always give me the fairest deal possible and give me top dollar for my trade. More

by kanbrown32164 Verified Customer Verified Customer

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Service dept are scammers, I brought my perfectly great running car in to have the timing chain and water pump replaced not that they needed it because I didn't want the chain to snap and destroy my engine running car in to have the timing chain and water pump replaced not that they needed it because I didn't want the chain to snap and destroy my engine and they said it had a recall on the fuel system. While under your technicians care I was told car had a CEL P0171 code fuel lean almost a month with no vehicle then I was told the cause was the timing chain and needed to be reset 4 attempts on the timing chain reset still had CEL can't solve. Then I was told possible causes replace O2 sensor and fuel injectors $1740 dollars and then maybe fuel pump. When does it end. I tried calling and email general manager of palm coast ford with no reply for him. More

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Once again, the sales staff at Palm Coast Ford gave me the very best deal. I had my price expectations in mind and they exceeded what I expected to pay and my trade in price. the very best deal. I had my price expectations in mind and they exceeded what I expected to pay and my trade in price. More

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Palm Coast Ford is always great to deal with. Everyone is nice that works there and they do great work and great to work with on purchasing a vehicle. I know I got a great deal to boot. There Everyone is nice that works there and they do great work and great to work with on purchasing a vehicle. I know I got a great deal to boot. There service department is awesome also. They even came to my house to do the recall work. They deserve 5 stars for sure! They make owning my Ford fun! More

by GREGORY_SCOBEE Verified Customer Verified Customer

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We needed a vehicle for my our son and we turned to a trusted source in Palm Coast Ford, the staff was excellent and met our every expectation, we live in N.C. and did everything over the phone all in on trusted source in Palm Coast Ford, the staff was excellent and met our every expectation, we live in N.C. and did everything over the phone all in one day, not only did we get a great deal but having shipped to our home More

by JEFFYORK83 Verified Customer Verified Customer

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PROTECT YOUR ELDERS FROM THIS COMPANY! On Monday, October 23, 2023, my aunt purchased a used vehicle from Palm Coast Ford. She is suffering from cognitive decline and typically does not On Monday, October 23, 2023, my aunt purchased a used vehicle from Palm Coast Ford. She is suffering from cognitive decline and typically does not know the current year. I called immediately after she told me about the purchase as she could not tell me how much the vehicle cost, the APR, or who even financed her. (With her credit locked down with Lifelock, I was quite alarmed she was even able to be financed.) She could not find a copy of the contract. I requested a copy of the contract over the phone after telling them I am her durable power of attorney. They declined and said she would need to come to the dealership to get a copy of the contract. I stated I would come to the dealership with the DPoA. I went to the dealership on Saturday, October 28, 2023 with a copy of the DPoA and waited for the finance manager. He was busy. I asked for the sales manager and explained the situation and asked for a copy of the contract. He took the DPoA with him and came back and stated I would need to bring her in. I declined as the DPoA gives me all rights to handle ANY and ALL financial affairs for my aunt. He went and got the General Manager Don York, who aggressively came at me with my DPoA papers and stated that he would not read it as he didn't have time and I would have to bring her in or come back on Monday so somebody else could read them. I declined again and said you just have to read this section and he started began to berate me in front of his sales staff. My husband, who is mild mannered and everybody's buddy became upset with how he was speaking to me. At that point, I decided it was time to leave as I won't be disrespected by some man who obviously has something to hide. I certainly would not bring my Aunt back there where they will speak to her like that and embarrass her. Moral of the story: protect your family, especially your female family members, from these two men! More

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