Donald Jorman

I have nothing but Great things to say! !I The staff was friendly and accommodating to my personal needs. I would recommend this dealership to all my friends and family. Stevie B is an awes !I The staff was friendly and accommodating to my personal needs. I would recommend this dealership to all my friends and family. Stevie B is an awesome individual. More

Helpful 0

Report | Print

I have bought five cars from this dealer. Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service depart Nick to sales manager is a great guy and easy to deal with. The service department is a different story. It seems like this dealership service department likes to over inflate your tires. When I reviewed this dealership I gave it a poor rating do to having my tires inflated to 39 pounds. When a management person by the name of Donnie called me I voiced my concerns. He tried to tell me that it is OK to have your tires overinflated. I tried to explain to him that recommended tire pressure is 33 psi and that’s what it states on the door. He told me that it is common to over inflate tires. When I started to question his logic his attitude towards me changed. It seem like he didn’t care if I ever came back to the dealership again. You would think with the economy the way it is managers would try to do what they can to keep their customers happy especially long time customers. Like I said great place to buy a car not so great to him your car serviced there and dealing with Donnie. More

Helpful 0

Report | Print

I'm feeling very unsatisfied right now and think I made the wrong decision buying a car with you. My car is filthy inside, no detailing yet. I am waiting for the tint to be removed off all windows today if the wrong decision buying a car with you. My car is filthy inside, no detailing yet. I am waiting for the tint to be removed off all windows today if that's really going to happen. Until those things get done I cannot recommend you to anyone. I'm sorry ☹️ More

by Sandra.deneen Verified Customer Verified Customer

Helpful 0

Report | Print

Great people at Bill Kay Nissan! Always good service, fair price and a premium experience Always good service, fair price and a premium experience More

by Shane Verified Customer Verified Customer

Helpful 0

Report | Print

Si todo bien listo cuando es nuevo el carro no falla pero con Nissan al 100 % puro Nissan con Nissan al 100 % puro Nissan More

by j323nunezguadalupe Verified Customer Verified Customer

Helpful 0

Report | Print

I just bought a Pacifica from Steve at Bill Kay. I was a disappointed in Steve. He added swat to my car without telling me that it was $1200. Also my car had a lot of scratches on it and it was sup I was a disappointed in Steve. He added swat to my car without telling me that it was $1200. Also my car had a lot of scratches on it and it was supposed of been detailed. I saw the car when it first came in and hadn’t been cleaned up yet. Instead of him pointing out the scratches to me he said nothing. I signed the paperwork on the car, and as I was leaving notice the scratches, there were a lot of them! I went back in and mentioned it to Steve, and said I would like them repaired. That’s when he told me that they had been on the work order. Steve did say they would buff out the scratches. I went home and read the paperwork over and realized I had been charged $1200 for swat. I called and asked for an appointment with the manager. I spoke to Donnie Jorman. He could not have been nicer. There was no fighting involved. He took care of all of the problems with my car. Donnie made what could’ve been a very bad experience a very good one. Donnie was the one that made sure all the scratches were off of my car. He took swat off no problem! I would definitely buy a car from Bill Kay again, knowing that I will be well taken care of. More

by bstuart Verified Customer Verified Customer

Helpful 0

Report | Print

Considering that I had to bring the truck back to fix a leak on a tire. I can't give them 5 stars, but I will give them 3 because they did eventually fix it. They just wasted my time having to go back and leak on a tire. I can't give them 5 stars, but I will give them 3 because they did eventually fix it. They just wasted my time having to go back and forth. Especially since it took them 3 tries to finally check the tire for a leak. More

by hadames1 Verified Customer Verified Customer

Helpful 0

Report | Print

This dealership made me feel at home and in my eyes a good starting point to building my credit. Ifelt confident that I was being taken care of and Not taken advantage of.I would recommend Bill K to anyb good starting point to building my credit. Ifelt confident that I was being taken care of and Not taken advantage of.I would recommend Bill K to anybody I know. I like to thank Donnie especially his help is a blessing. Thank you Bill Kay More

by AGUIRRETITO198923 Verified Customer Verified Customer

Helpful 0

Report | Print

Great service! I am always getting updates and they do a great job on keeping me informed if my car needs service! All Reps are nice and friendly. I am always getting updates and they do a great job on keeping me informed if my car needs service! All Reps are nice and friendly. More

by LINDA.GUERRERO Verified Customer Verified Customer

Helpful 0

Report | Print

I purchased a 2018 Pathfinder in November. There was one (Technology) issue after picking up the car and Tim told me they would take care of it. It did take a while but we finally got it in th There was one (Technology) issue after picking up the car and Tim told me they would take care of it. It did take a while but we finally got it in the the shop and all is well. I believe they are honest and will stand by their word. More

by michael.hess8 Verified Customer Verified Customer

Helpful 0

Report | Print