Donald Mast
Donald Mast at Walker Ford
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Donald Mast

Service Advisor

Walker Ford

17556 US Hwy 19 North
Clearwater, FL 33764

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4.9
459 Reviews
4.9

459 Reviews

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459 Reviews of Donald Mast

April 29, 2024

Dealership Rating
Employee Rating

Wonderful! Communication, pricing, personal service,pick up & delivery were all outstanding! DON & TONY treated me so well, i was very appreciative! Oh and com More

by kcdia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony!

April 26, 2024

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Employee Rating

Went for an oil change and filter on my 2024 and I don’t believe I’ve ever had a better experience for service. Couldn’t have been happier More

by BENITO35DD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2024

Walker Ford responded

Thank you for sharing your positive experience with our oil change and filter service. We're happy to hear you were so satisfied!

April 04, 2024

Dealership Rating
Employee Rating

Great service as always. Work done in a timely manner and communication was clear and as needed. More

by BCARVER1974
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 05, 2024

Walker Ford responded

Thank you for your positive feedback! We're happy to hear about your satisfaction with our service and communication.

March 30, 2024

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Very pleased with your service department. Being a Canadian I as treated as well as a American citizen. Well done More

by JANICEANDDAVE
Service Price Transparency
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Recommend Dealer
Yes
Apr 01, 2024

Walker Ford responded

Thank you for your positive feedback! We're happy to hear that our service department met your expectations and made you feel welcome. If you ever need anything else, please feel free to reach out and we'll be glad to help!

March 19, 2024

Dealership Rating
Employee Rating

Stacy Bold- the best. My second vehicle purchased from her. Excellent experience at Walker Ford. More

by L
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Blankenship, Stacy Bold

Mar 19, 2024

Walker Ford responded

We're thrilled to hear Stacy made your car-buying experience a breeze! Thanks for choosing Walker Ford, we appreciate your business!

March 07, 2024

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Walker Ford came to my rescue when I encountered problems while out of town visiting family. The employees were courteous and attentive to my needs. My service advisor, Don Mast, went above and beyond with More

by PWEHDE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 08, 2024

Walker Ford responded

We are grateful for your kind words and are delighted to hear that Don provided you with exceptional service during your visit. Thank you for recommending Walker Ford, and we would love to welcome you back in the future!

March 01, 2024

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Employee Rating

Don and his team were great at getting things done and keeping me informed on any updates More

by garretteuler
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ryan Holcomb

Mar 05, 2024

Walker Ford responded

Thank you for your kind words about Don and his team! We appreciate you taking the time to leave a review, and we're thrilled to hear that you had a positive experience with our dealership!

February 19, 2024

Dealership Rating
Employee Rating

Valet service was terrific. Saved me a real hassle. Appt easy to schedule and scheduler was pleasant to work with More

by phillipskinn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Anderson

Feb 19, 2024

Walker Ford responded

Thank you for your feedback! We're glad to hear that our valet service was convenient for you. Please feel free to reach out if you ever need anything else!

February 13, 2024

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Employee Rating

Great service as always. Took good care of me in a timely manner. Solved all my issues More

by BOUDA2265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 16, 2024

Walker Ford responded

Hi, thanks for your review! We're glad you appreciate our consistent commitment to excellent service. We value your business and look forward to seeing you again soon.

January 22, 2024

Dealership Rating
Employee Rating

Friendly but my cars issues weren't resolved. Instead they went ahead and completed some recalls. Unfortunately the mechanic didn't tighten and front flexible brake lines (after replacing it) and More

by Michelangelo Antonelli
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Boczar

Jan 31, 2024

Walker Ford responded

Thank you, Michelangelo, for taking the time to share your comments. We appreciate your feedback and would like to get in touch with you privately to address this and any other concerns you may have. We take customer feedback very seriously in helping us to provide the best service for our customers and would like the opportunity to assist you in any way that we can. Please call our service manager, Vince Romano, at 727-240-1653 to discuss your experience in more detail.

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