Donna Woody | Page 3

Oil change They got me in and out within a reasonable time frame. The waiting area was comfortable. It was nice to have an alternative option of the waiting area They got me in and out within a reasonable time frame. The waiting area was comfortable. It was nice to have an alternative option of the waiting area at the sales floor. More

Helpful 0

Report | Print

Another satisfied customer The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody The service, finance and especially parts are all so pleasant to work with! I would recommend this dealership to anyone who lives in Reno! Donna Woody is incredible and very knowledgeable in her department! I enjoy working with Charles in service too, he is very attentive and helpful! Thank you! Dean Gerry More

Helpful 0

Report | Print

Rubicon JL Purchase Had a few bumps in the purchase process but Dirk and Bob more than made up for the inconvenience...the mark of a well lead business. They have my unc Had a few bumps in the purchase process but Dirk and Bob more than made up for the inconvenience...the mark of a well lead business. They have my unconditional recommendation. More

Helpful 0

Report | Print

Ben in service was wonderful The service center was great to work with. Both people who helped check in my Jeep where very polite and helpful. The parts department was very helpfu The service center was great to work with. Both people who helped check in my Jeep where very polite and helpful. The parts department was very helpful getting touch up paint for my Jeep. More

Helpful 0

Report | Print

Helpful service We recently bought a Jeep Wrangler and wanted to have side bars. The dealership ordered the items and installed them for us. While dropping off the ca We recently bought a Jeep Wrangler and wanted to have side bars. The dealership ordered the items and installed them for us. While dropping off the car I was assisted by service advisor Tim. He was very friendly and offered some great ideas on how to customize our jeep. I'm used to other dealerships where to service personnel are not very helpful and you can tell they don't want to be there. Tim was great and I look forward to finally having service department that does their job. Service. More

Helpful 0

Report | Print

Excellent job It took awhile as wife is quite picky and wanted exactly what she wanted. Daniel Dunham was our Sales Rep who worked with us for over a week before wi It took awhile as wife is quite picky and wanted exactly what she wanted. Daniel Dunham was our Sales Rep who worked with us for over a week before wife made a decision. The sale parts was easy and Dan got everything done before hand as far as paper work needed to process though F&I. Even though Dan had done an excellent job preparing the final documents we still waited over 45 minutes to see the F&I processer. After another 20-30 minutes we back in Dan's hands as he went the vehicles attributes with my wife. She is totally happy with vehicle except for one thing- no one told her that it NO CD player in it and her trade-in had a 6 CD Changer that she enjoyed. She is still happy and even purchased some exterior add-on that I have install of course. More

Helpful 0

Report | Print