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Dorothy Sewall
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Dorothy Sewall
Service Advisor
Key Chrysler Dodge Jeep RAM of Newcastle
573 US-1
Newcastle, ME 04553
55 Reviews
Her position here puts her in front of all our Service Customers on a daily basis. She has an infectious smile and an engaging personality and our customers seem to love her! In her spare time, she and her husband enjoy hiking, camping, four wheeling and most outdoor activities. A mother of three, with two grown children and one little one, Dot is busy all the time!!! Dot enjoys our customer centered approach and problem solving so is ideally suited for this position! Think of Dot when you think of Key Service!
Read moreDealership Experience
1 yr, 10 mos
Industry Experience
1 yr, 10 mos
55 Reviews
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55 Reviews of Dorothy Sewall
Verified Customer
Helpful 
April 26, 2024
Not aware why vehicle is in for repair when service rep was told about issue. Unable to repair set up another appointment we dropped car off for second appointment received a call from service department was told about issue. Unable to repair set up another appointment we dropped car off for second appointment received a call from service department asking why the vehicle was in again and then informed us the computer technician was at a 2 day training More
by Mark Bailey
Other Employees Tagged: Bob Mortimer, Park Clegg, Andrew Cardillo
April 16, 2024
Sorry guys for the 4 score but the remote start that you repaired last week, no longer works and now I have a check engine light on. Would appreciate another appointment that is hopefully not a month out,li repaired last week, no longer works and now I have a check engine light on. Would appreciate another appointment that is hopefully not a month out,like last time. More
by John
January 26, 2024
Had an appointment on the 29th of Dec. Truck was not taken to be worked on for two week after that date. Do you call that GOOD customer service?? Then spoke with a salesman about finding o Truck was not taken to be worked on for two week after that date. Do you call that GOOD customer service?? Then spoke with a salesman about finding or ordering a new truck, and I'd say he acted like he didn't ack like he wanted to sell one. By the way I now have a 2024 GMC Thanks for your great service! More
by hatchwelldrillers
Other Employees Tagged: Park Clegg, Andrew Cardillo , Dont know, their names
January 19, 2024
Dorothy & Park were amazing! The multiple times I had my car at Newcastle Park went above and beyond with my warranty to ensure everything was covered. The multiple times I had my car at Newcastle Park went above and beyond with my warranty to ensure everything was covered. More
by CHERAYRAY21
Other Employees Tagged: Dorothy Sewall
January 17, 2024
Excellent experiences with every department under the Randy Miller ownership. After Randy Miller, Key Chrysler is just another 'nothing special' dealership. I will be going elsewhere for service work whe Randy Miller ownership. After Randy Miller, Key Chrysler is just another 'nothing special' dealership. I will be going elsewhere for service work when my warranty expires. More
by MC
Other Employees Tagged: Dorothy Sewall
January 17, 2024
Fast and efficient service! Everyone was very nice! Fast and effective service! Everyone was very nice and accommodating. I will definitely bring my car back in the future Everyone was very nice! Fast and effective service! Everyone was very nice and accommodating. I will definitely bring my car back in the future More
by RRobison.2007
Other Employees Tagged: Dorothy Sewall
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