Doug Cade
Service Manager
Cape Coral Chrysler Dodge Jeep Ram
2200 NE Pine Island Rd
Cape Coral, FL 33909
14 Reviews
Write a Review14 Reviews of Doug Cade
May 08, 2024
Excelente servicio de Gastón muy atento trabajo excelente y rapidez resuelve las dudas que el comprador tiene a la hora de vender excelente y rapidez resuelve las dudas que el comprador tiene a la hora de vender More
Other Employees Tagged: Patricia Tolson, Patrick Lewis, Juan Flores, Jose Gastón
May 03, 2024
I worked with Juan (salesman) he was very polite and honest. I test drove the truck twice and he was extremely accommodating. I’m a straight forward person and asked him several questions about the truc honest. I test drove the truck twice and he was extremely accommodating. I’m a straight forward person and asked him several questions about the truck and what I was expecting for my trade in. I couldn’t believe when he came back with an offer that it was very close to what I was expecting to get. This made the negotiation quick and very easy. Patrick the finance person was just as nice and cut the haggling to zero. Unlike other dealerships I’ve been to that they start with low balling trade ins. Finance persons try and force unwanted things I don’t want. This didn’t happen here. I will be happy to work with this dealership again in the future. More
Other Employees Tagged: Patrick Lewis, Juan Aguinaga
May 01, 2024
To make a long story short, their customer service was great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be great when I went to buy a truck from them. They made sure I had everything I needed and wanted. Then 6 days prior to my first payment needing to be made The service department told me that the ticking my truck made was normal mind you it’s a 2023 or 26,000 miles on it. They pulled me off left and right in that department until I made a scene. Then, once I made the scene, it was all hands on deck. Everybody checking my truck out they got to a point where I don’t trust any of them, and I took it to their sister Over in Broward county, which is two hours away. Very unacceptable service from them and multiple times I’ve called the sales rep that I bought the truck from and have never got a return. Return call. I normally don’t write reviews unless they’re usually not worth the time, but in this case they emailed me asking for this. So here it is. More
Other Employees Tagged: Quentin Burgess, Juan Flores, Robert Leininger
April 25, 2024
Excellent place to do business this is my 3rd vehicle I buy on this year at the dealer salesman Jose Gaston great guy he know the products I recommend this dealer and salesman buy on this year at the dealer salesman Jose Gaston great guy he know the products I recommend this dealer and salesman More
Other Employees Tagged: Rocky Rycenga, Jose Gastón, Alex Oharriz, Robert Leininger , Ernesto Carro, Luis Carvajal , Daniel carias
April 15, 2024
Folks are great, work was faster than expected, nice place, awesome selection of rides, easy excess to the area place, awesome selection of rides, easy excess to the area More
Other Employees Tagged: Patricia Tolson, Patrick Lewis, Juan Flores, Jarrod Litzinger
March 14, 2024
After explaining what was happening to my vehicle, they knew what was wrong and, what needed to be done. knew what was wrong and, what needed to be done. More
Other Employees Tagged: Patricia Tolson, Patrick Lewis, Juan Flores, Juan Aguinaga
March 09, 2024
I will never go back there again. It took three weeks to gat a appointment for Service. They gave me a appointment to be there at three o’clock in the afternoon. This repair was for It took three weeks to gat a appointment for Service. They gave me a appointment to be there at three o’clock in the afternoon. This repair was for a reprogram for electric brakes. They texted me the same morning to confirm I would keep the appointment. I arrived on time and after 45 minutes a young man finally asked me why I was there. I told him and he Told me I had a hour and a half wait and probably it wouldn’t get done today. I’m 85 years old and been a mechanic all my life and know this was no longer Than a half hour job. I needed this done no longer than this to have electric Trailer brakes working. When I got back I was going to buy a new truck from Them but not now. I will never go there again and will be telling every one About the way they treated me. Why didn’t they call or text me and reschedule My appointment. I drove 140 miles and got treated badly and wasted a half day. I called another local dealer and told them the story and they worked out a Appointment in two days. I’m buy my new truck from them when I get back. Warning customers shouldn’t be treated like this. More
Other Employees Tagged: Juan Flores , Jay Ganzi
March 09, 2024
The sales experience was nothing but a breeze it was great! Will recommend to family and friends great! Will recommend to family and friends More
Other Employees Tagged: Thomas Moore, Rocky Rycenga, Christopher Reid, Jose Gastón, Alex Oharriz, Robert Leininger , Mark Wilson , Jay Ganzi
March 04, 2024
This dealer was very helpful in getting my 2017 Grand Cherokee's Transmission replaced. The trans blew at 55k miles, and was slightly out of warranty. They dealer helped me work with Chrysler corporate t Cherokee's Transmission replaced. The trans blew at 55k miles, and was slightly out of warranty. They dealer helped me work with Chrysler corporate to get a discount on a transmission due to early failure. My service manager Mike Castori was amazing on all fronts. Mike helped make sure the trans was replaced quickly, and that everything was done properly. He helped me deal with corporate, and helped make sure his best employees worked on my car. I am so pleased with Mike, and cannot recommend him highly enough. He was friendly, kind, informative, quick to respond, and really knows his stuff. Star employee for sure More
Other Employees Tagged: Michael Castori
February 20, 2024
always great service! Would recommend this place every time! Very fast and efficient work every time I go here! Would recommend this place every time! Very fast and efficient work every time I go here! More
Other Employees Tagged: Juan Flores