Reason for Visit: Sales (New)
I recommend this dealer: Yes
Employee(s) Dealt With: Doug Miner
My Review of Stevinson Lexus of Lakewood:
I had not bought a car in 13 years, and wasn't sure what to expect as far as dealing with a salesman. A co-worker referred me to Stevinson, and the rest was easy. Doug Miner called and asked what I was interested in, when I'd like to come, and we set up an appointment. He's very knowledgeable, but not high pressure at all, and the whole buying process was smooth. I started out thinking I wanted an IS, test drove it twice, and then I changed course and started all over with the ES, and Doug was nice and patient. He put me at ease, while still being very professional. There was a very minor issue when I took delivery of my car, and Doug apologized profusely and insisted that I enjoy a dinner out and send the bill to him. I've called him a few times with questions, and he's always made sure I'm satisfied. I'd definitely call him again for another purchase.
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