Douglas Montalbano | Page 2

Smooth and easy Everyone is courteous and helpful Work was done in time Excellent experience was done in time Excellent experience More

by ZAFAR.KHAN Verified Customer Verified Customer

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Personnel were totally professional, courteous and knowledgeable. Ray Brandt has always treated my kindly. These are the reasons I take my van to the dealership when there is an issue with my van. knowledgeable. Ray Brandt has always treated my kindly. These are the reasons I take my van to the dealership when there is an issue with my van. More

by JRSELS Verified Customer Verified Customer

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Had a recall for my pick up truck tried to call for two days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 2 days straight from 8:30 in the morning to 5:30 in the evening to find out if the part for my recall was in because I had an appointment. Out of the 25 times I called, maybe three times I got a promise that’s my service advisor would call me right back besides that never even an answer. Didn’t think it would be this hard to get such an important safety recall done on my truck, but will be finding a more reputable dealer and telling my friends to stay away from this service department, because a lot of them do own Toyotas . I understand being busy but in a span of two 8 hour days you can’t return a phone? Will be reporting this dealer to the NHTSA association as well due to their lack of customer safety. More

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Dealership was very attentive to my needs I very pleased with the way they handled my business. with the way they handled my business. More

by clewis Verified Customer Verified Customer

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We were able to get same day service which really helped with our busy schedules with our busy schedules More

by todd.schexnayder Verified Customer Verified Customer

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Service was excellent My vehicle has a purge valve issue - the part is on back order they were able to bypass the problem so I can drive my vehicle safely - the part is on back order they were able to bypass the problem so I can drive my vehicle safely More

by Dorass55 Verified Customer Verified Customer

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He is the best employee in sales and really gives a lot of input for the best for his buyers..and he is a very good person 👌🙏 of input for the best for his buyers..and he is a very good person 👌🙏 More

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Friendly , efficient staff . Service in a timely manner . Everything clearly explained . Next appt set up . Doug Montalbano is spectacular, always helpful and accommodating. Service in a timely manner . Everything clearly explained . Next appt set up . Doug Montalbano is spectacular, always helpful and accommodating. More

by DRNORRIS2 Verified Customer Verified Customer

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Everything was great did what they said need to be done. Did it all in one trip . Did it all in one trip . More

by jnbcourier@cox.net Verified Customer Verified Customer

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Did not fix the issue I pointed out and did not communicate if it was resolved or going to be resolved communicate if it was resolved or going to be resolved More

by PMPLLY Verified Customer Verified Customer

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