Duane Stare | Page 6
Assistant Service Manager
Gettel Hyundai of Sarasota
3500 Bee Ridge Rd.
Sarasota, FL 34239
Dealership Experience
2 yrs, 2 mos
Languages Spoken
English
62 Reviews
Write a Review62 Reviews of Duane Stare
December 27, 2022
Prompt service, once I was and to get the appointment- my only complaint is how long it took- out of hand. only complaint is how long it took- out of hand. More
Other Employees Tagged: Benjamin Anderson, Melanie Brennan, Jeremy Slayback, James Mccormick, Ryan Verville, Daniel Zamora , Anthony Luna
December 18, 2022
apparently it needed more than what they did so i asked if everything was done that my car needed serviced she said no it needed a few more things done also..i didnt wanna wait anymore they had my car for if everything was done that my car needed serviced she said no it needed a few more things done also..i didnt wanna wait anymore they had my car for a few hours already and needed it so i made an appointment for them to finish what they started. hopefully next time they will actually do all that my car needs in one appointment,instead of me having to come back again. More
December 04, 2022
Service has gone extremely down hill lately. I recently switched to a Ford, but continue to bring my wife’s Hyundai here. I walked in for an oil change about a month ago, and was told they could I recently switched to a Ford, but continue to bring my wife’s Hyundai here. I walked in for an oil change about a month ago, and was told they couldn’t service me without an appointment (3/4 weeks wait). This has never been an issue previously. They squeezed me in for the following week. When I arrived for my appointment, the gentlemen greets me by saying, “name?” Then proceeds to tell me I have to wait for Duane, while Duane clearly looks like the only associate working, as there were people in line already. 2 other hyundai gentlemen in the service room sitting there twiddling their thumbs. Duane was great and took care of me. I waited for the car. After awhile I started seeing more and more people who came after me leave. I walked outside to check, and sure enough my car was finished and waiting and nobody notified me. So I walk back in the service room, waited 10 minutes (Duane backed up again) and FINALLY I gave up and told the other guy just sitting there i my car was done and I wanted the keys. He begrudgingly assisted. Get Duane some proper help please. But this dealership seriously sucks now. More
September 14, 2022
They forgot about my car for a full week. I had to call to ask why my car had yet to be looked at and that's when they realized they had forgotten about it. Once they realized what happened, I had to call to ask why my car had yet to be looked at and that's when they realized they had forgotten about it. Once they realized what happened, they worked quickly but if I hadn't called, who knows how long it would have sat there. More
September 12, 2022
Great customer service, timely manner of sending text messages for appointments. Quick and easy to pick up my car after being serviced messages for appointments. Quick and easy to pick up my car after being serviced More
Other Employees Tagged: Benjamin Anderson, Melanie Brennan, Jeremy Slayback, James Mccormick, Ryan Verville , Alyssa Hancock, Anthony Luna, Nick Parisey
August 27, 2022
Customer service is excellent, they are very professional and very helpful when you need it. I'm very satisfied doing my maintenance here. Thank you. and very helpful when you need it. I'm very satisfied doing my maintenance here. Thank you. More
Other Employees Tagged: Benjamin Anderson, Melanie Brennan, Jeremy Slayback, James Mccormick , Jordan Carlisle, Alyssa Hancock, Anthony Luna
July 30, 2022
I was kept appraised of what was happening every step of the way. Both Duane Stare and Austin Lemke were professional and courteous at all times. the way. Both Duane Stare and Austin Lemke were professional and courteous at all times. More
Other Employees Tagged: austin lemke
July 25, 2022
This dealership was extremely helpful in getting me a car to and from work, and arranging it all. Everyone was friendly and the service was wonderful. to and from work, and arranging it all. Everyone was friendly and the service was wonderful. More
Other Employees Tagged: Benjamin Anderson, Melanie Brennan, Jeremy Slayback, James Mccormick , Jordan Carlisle, Alyssa Hancock, Shaylee Marek