Dylan Reynolds | Page 13

Dylan was fantastic to deal with all the way through the process! He took the time to understand what we wanted and delivered! Excellent Service! Jamar was fantastic as well and helped to explain the financ process! He took the time to understand what we wanted and delivered! Excellent Service! Jamar was fantastic as well and helped to explain the financial details and provided great customer service! More

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I had an excellent experience with Henry at Bianchi Honda. I came in to look at cars with Dylan and then once I was ready to commit Henry was so efficient and accommodating. Quick and Painless and the Honda. I came in to look at cars with Dylan and then once I was ready to commit Henry was so efficient and accommodating. Quick and Painless and the overall experience was great. More

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Great Car--horrible purchase experience Pro: We love our Honda Pilot and feel we received a great deal Con: This was by far the worst car purchasing experience we have experienced. We Pro: We love our Honda Pilot and feel we received a great deal Con: This was by far the worst car purchasing experience we have experienced. We came intending to purchase a vehicle--we had to ask the salesman several times to get a trade in value for vehicle and to get write up offers for a few different vehicles--that is usually what happens while we are out test driving, not while we are sitting there waiting. We arrived at the dealer at 10:20--we signed the deal at 12:30 and was not able to leave until 4:15. The salesman kept telling us it was almost done, and never once said "go ahead and go get something to eat and come back in a few hours." Instead we sat there for hours waiting and waiting. Then, when it came to purchasing the car, the salesman could not answer most of our questions about the car. He never "sold" us on the options or told us about the differences between the models--which I wish he would have because had I known that navigation does not come on EX-L models, I would have upgraded to touring (every vehicle I have had since 2010 has had navigation installed--bad move on Honda to take that out of their newer models! Apple CarPlay Navigation only works if you have cell service--and we live in an area with poor cell service). And lastly, we had to get a whole new registration for this car due to changes in plate lettering, but when the car was given to us, the inspection only goes until March--we bought the car in July, not March. More

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Everyone at Bianchi was very helpful and made the process of buying my first vehicle so smooth. They were very informative about the vehicle and I felt so comfortable and confident with my purchase. of buying my first vehicle so smooth. They were very informative about the vehicle and I felt so comfortable and confident with my purchase. More

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Buying a vehicle can be time consuming and even stressful. Our salesman was great! Very informative and helped us get what we wanted! All in all a nice experience! Thanks Dylan!! stressful. Our salesman was great! Very informative and helped us get what we wanted! All in all a nice experience! Thanks Dylan!! More

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