Dylan Roberts | Page 2

I can always trust that when I bring my car to Dylan he will take care of my car and its needs and he always has. He is reliable, honest, trustworthy, and communicates with me . He is the reason I come bac will take care of my car and its needs and he always has. He is reliable, honest, trustworthy, and communicates with me . He is the reason I come back and he is very passionate about his work. I noticed some of the service team here had their arms covered because they had tattoos ... I have tattoos too and I felt bad for the service team because it seems uncomfortable they have to cover their arms with wraps or bandages,. I hope one day tattoos are normalized artwork! The service team if appropriate should be able to show their art off! Tattoos tell stories . Clients relate with it ! All in all great experience again. More

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Service is always well managed, delivered well, and customer centric. Dylan was great today although, even at 72, I'd like to see his tattoos. If i were younger. I'd have them. I've had consistentl customer centric. Dylan was great today although, even at 72, I'd like to see his tattoos. If i were younger. I'd have them. I've had consistently good service from Dylan and Tony and another. Prices high but aren't they everywhere. More

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Always professional and courteous Bought 2 cars from them plus all service done. Very nice waiting room while car gets serviced. them plus all service done. Very nice waiting room while car gets serviced. More

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Dylan in service dept is knowledgeable and no BS recommendation . Trustworthy, detail oriented, and above and beyond customer care. recommendation . Trustworthy, detail oriented, and above and beyond customer care. More

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Great service! Very efficient! Always very easy to deal with and they are very honest. Very efficient! Always very easy to deal with and they are very honest. More

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Our family has been loyal to the Mazda dealership for an impressive 13 years, and each visit reinforces our choice. The fast service is consistently efficient, and the customer service is exceptional—knowle impressive 13 years, and each visit reinforces our choice. The fast service is consistently efficient, and the customer service is exceptional—knowledgeable, professional, and friendly. The staff's commitment to excellence has never wavered, making every visit a pleasure. We appreciate the outstanding service and look forward to many more years as part of the Mazda family. As a small suggestion, an upgrade to the coffee machine in the waiting area would be a delightful touch. The vending machine also needs better healthy options to improve the wait time for the customers! Thank you for consistently exceeding our expectations! More

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The service team at Tustin Mazda is second to none! Dylan Roberts in the service department is very knowledgeable and makes sure nothing is overlooked. I would not want to bring my car for service an Dylan Roberts in the service department is very knowledgeable and makes sure nothing is overlooked. I would not want to bring my car for service anywhere else. Thank you for your attention to my car and me!😊 More

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We bought our CX-5 from Tustin Mazda and it was an enjoyable experience. We’ve had regular service there as well and have been pleased with everything from how we’re greeted to how we’re treated. I re enjoyable experience. We’ve had regular service there as well and have been pleased with everything from how we’re greeted to how we’re treated. I recommend this dealership highly. More

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Dylan is my first choice for service advisor. Extremely nice and always helpful. Makes for a great experience Extremely nice and always helpful. Makes for a great experience More

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Larry was fantastic to work with. We initially went in to test drive a few different models knowing we wanted a Mazda, but weren’t quite ready to buy, Larry was totally generous with We initially went in to test drive a few different models knowing we wanted a Mazda, but weren’t quite ready to buy, Larry was totally generous with his time, and had a thorough knowledge of the cars. when I was ready to get the car I wouldn’t have worked with anyone but Larry because of how nice, and low pressure he was. Every part of the process was flawless, and we drove off in a brand new CX5 Carbon Edition with everything perfect. I would highly recommend Larry if anyone I know ever wanted to buy a Mazda. More

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