Dylan Ruppel | Page 2

Came in to get help resetting my break fluid notification on my vehical I just purchased about 3 weeks ago. Dylan wasn't avalible, however Bryce McChesney was more than willing to help me figure it out. I re on my vehical I just purchased about 3 weeks ago. Dylan wasn't avalible, however Bryce McChesney was more than willing to help me figure it out. I really appreciated his time and patience as it was a learning curve for both of us. Top notch service and experience. More

by AmyChris Verified Customer Verified Customer

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The amount of time Dylan spent with me was over the top! Everyone at Mazda was friendly, helpful and efficient. Everyone at Mazda was friendly, helpful and efficient. More

by poohbearkelly15 Verified Customer Verified Customer

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Dylan did a great job of showing us the vehicle and during the test drive. Miguel also did a great job finding some information out for us. They made the process very easy for us. Both Miguel an during the test drive. Miguel also did a great job finding some information out for us. They made the process very easy for us. Both Miguel and Dylan also did something that other sales people w/ other dealers have not done which has left a very bad taste in our mouths about purchasing a car. They both made my wife a part of the process, and didn't feel "not important"... even though this vehicle was for me. Dylan and Miguel represented your dealership very well and I would highly recommend this location to others looking to purchase their next car. More

by eamunson0319 Verified Customer Verified Customer

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the dealer sold a vw golf with 142000 miles on it with the original timing belt in it , vw calls for it to be replaced at 120000 , the poor buyer will replacing the engine soon due to the dishonest sales the original timing belt in it , vw calls for it to be replaced at 120000 , the poor buyer will replacing the engine soon due to the dishonest sales from Chippewa valley Mazda they knew it was overdue and would ruin vehicle when it fails and still sold it More

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Dylan did an exceptional job assisting with purchasing my first vehicle. Thank you Dylan. - Conor M. first vehicle. Thank you Dylan. - Conor M. More

by conor.l.mcmenamin Verified Customer Verified Customer

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Dylan was very knowledgeable, easy to work with and honest, I will use him again honest, I will use him again More

by baselmay1999 Verified Customer Verified Customer

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Great experience, friendly well informed staff. The went out of their way to insure all my questions were answered. The went out of their way to insure all my questions were answered. More

by lcglazier Verified Customer Verified Customer

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The sales representative and business staff were very helpful in helping us find our new vehicle. helpful in helping us find our new vehicle. More

by hastreiter5 Verified Customer Verified Customer

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PROS: I really enjoyed The friendly staff at mazda! They were definitely my kind of people, very friendly and relatible. They understood when I said, I wanted a specific car, and they did what they had They were definitely my kind of people, very friendly and relatible. They understood when I said, I wanted a specific car, and they did what they had to do to get me that car. Staff even went aboff and beyond. Regarding my trade and value to successfully get the vehicle I wanted. The staff went up on my trade in value to help benefit my purchase, wile trying their best to keep me at the monthly payment i said i could afford. Staff also helped me out with getting a low rate for insurance as I didn't have any to begin with. All in all a great experience for a first time car buyer. CONS: on my credit check I came up as an 802, Excellent credit, I feel this absolutely should have gotten me a better APR then 7.9% especially when I went into the mazda website and plugged in all my information for the exact car and my APR was a 5.9%. Even with an additional $900 being added for the remainder of my trade in i fell i should have qualified for an APR LESS then the "average"! And this was after my first offer of a whopping 9.7% APR.... no one with an 800+ credit score should be getting an offer with that hight of APR. ALL IN ALL: I'm very please with mazda and the staff. They made my car buying experience enjoyable. I would definitely recommend chippewa Valley mazda to friends and family! More

by aaron.w.bakeman Verified Customer Verified Customer

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Dylan was helpful, thorough, knowledgeable, and upfront. The atmosphere at the dealership was very welcoming and all employees we were in direct contact with projected trust and honesty. We would buy a vehi The atmosphere at the dealership was very welcoming and all employees we were in direct contact with projected trust and honesty. We would buy a vehicle here again. More

by daitaly13 Verified Customer Verified Customer

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