2 lifetime reviews

Ourisman Honda Volkswagen of Laurel

3371 Fort Meade Road
Laurel, MD 20724

(888) 805-1166

Ed Wheaton

VP - GM at Ourisman Honda Volkswagen of Laurel

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08/14/2013 Ed received a new review from Cacee4

05/04/2011 Ed received a new review from NLHOCK

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2 Reviews of Ed Wheaton

"Thank You!!! I personally want to thank you for all the..."

Cacee4

08/14/2013 03:15 PM

Reason For Visit: Sales (New)

I Recommend This Service Center: Yes

Employee(s) Dealt With:

Ed Wheaton

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8
My Review Of Ourisman Honda Volkswagen of Laurel:

Thank You!!! I personally want to thank you for all the effort, time, and your "make it happen attitude." Without those professional skills, no sale would have been made. I know my complex situation was not an everyday occurrence for you... Yet you made me feel like it was. I am proof that such a large Dealership has not outgrown their need to help the "little person" like myself. With customer service like this... I won't hesitate to refer my family and friends to you. I applaud your efforts along with the professional team work you all displayed in getting the "job done." Again, I'd like to thank you for such a positive experience. Carlitta Coates

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"I have a 2001 Beetle I love it and i had a issues at..."

NLHOCK

05/04/2011 08:10 PM

Reason For Visit: Service

I Recommend This Service Center: Yes

Employee(s) Dealt With:

Ed Wheaton Sales Manager,Alex Valenzuela Assistant Service Manger

Ed Wheaton

Ed Wheaton Sales Manager,Alex Valenzuela Assistant Service Manger

Alex Valenzuela

  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0
My Review Of Ourisman Honda Volkswagen of Laurel:

I have a 2001 Beetle I love it and i had a issues at another VW dealership and i decided to go to Ourisman VW Laurel for Service . Great service and while i was getting my 2001 bug serviced , i seen a New Beetle on lot Color being Red Rock , so i ask Ed if i could test drive the Red Rock , so I took it for about 30 minute ride ,came back and i told him i had another vehicle i wanted to trade so i put a hold on Red Rock and once i took my 2001 back home ,i brought my other car to dealership and a deal was made and Ed had the red rock bug cleaned and ready so in hour i was Tagged and taking Red Rock home , i have 2 bugs , But I have Order a New Touareg and the 2001 will go once my Touareg is delivered . This is a 5 star dealership , All the staff is friendly and Helpful .

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Ourisman Honda Volkswagen of Laurel Directions

Ourisman Honda Volkswagen of Laurel

Overall
4.6
24-Month Rating based on 104 reviews (202 lifetime reviews)

Manufacturers: Honda, Service Center, Volkswagen

Address: 3371 Fort Meade Road
Laurel, MD 20724

Phone: (888) 805-1166

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