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7 Reviews of Ed Wheaton
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Kirkster 1967
4/03/2015
Reason For Visit
Sales (Used)

"Guys are real nice not like vultures at other dealerships. "

Debbie in finance was so wonderful. She made purchasing the car icing on the cake. What a wonderful person to have at this dealership. I think the computer printers could use some updating.

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I Recommend This Dealer: Yes

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Debbiemarchant
3/25/2015
Reason For Visit
Sales (New)

"GREAT Dealership!"

I simply HAD to submit my review for Ourisman Honda and Volkswagen of Laurel. I have just purchased my THIRD vehicle from Ourisman Honda in Laurel. From the minute I walk in the door through the financing and closing (the part I USED to hate, but no longer) - I have been treated with the utmost respect by this professional team. My questions are thoroughly answered every time and I've never felt a bit of pressure. With each purchase, I've found the car I wanted with the financing rates I wanted! At my second purchase, I had the opportunity to meet the GM, Mr. Wheaton. I understand why the entire team is as professional and helpful as they are after meeting Ed. He is the ultimate professional! I even sent my daughter all the way from Charlottesville, VA to Ourisman Honda of Laurel for her first car buying experience just last week. Definitely worth the trip! She was so pleased with her first car buying experience! Do yourself a favor and stop by Laurel Honda.

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I Recommend This Dealer: Yes

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Bill
3/22/2015
Reason For Visit
Sales (Used)

"Efficient and professional"

Efficient and professional. The staff, was extremely helpful with answering my questions about the pre owned 2007 Jeep Wrangler that I came in to see. Their patience was wonderful and this was by far the best car purchase experience I have ever experienced. I also service my vehicle there and have always received great service since the day I rolled off the lot. I highly recommend Ourisman Honda of Laurel to anyone that wants a pleasant car buying experience. Many thanks to Ed Wheaton, Buster Underwood and the rest of the sales and service staff there at Ourisman.

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I Recommend This Dealer: Yes

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Robert M
3/21/2015
Reason For Visit
Service

"Super fast service. Thoughtful and professional. "

I had my Civic in for the first maintenance. Appointment time was convenient, turn around time for oil change and tire rotation was extremely fast. Mr Wheaton and his service team even had the car washed. I didn't have a coupon that day, they used one anyway.

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I Recommend This Dealer: Yes

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jnell12
3/21/2015
Reason For Visit
Sales (New)

"10+ years of fabulous service. I don't go any place else. "

I've been going to Ourisman Honda in Laurel for 10 + years. Always have great, fast and reliable service. When it was time to trade in and get a new Honda Ed Wheaton was very helpful and gave me a great deal. I have referred a few people to him and they all left happy and with a new car. I would give them 6 stars.

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I Recommend This Dealer: Yes

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Cacee4
8/14/2013
Reason For Visit
Sales (New)

"Thank You!!! I personally want to thank you for all the..."

Thank You!!! I personally want to thank you for all the effort, time, and your "make it happen attitude." Without those professional skills, no sale would have been made. I know my complex situation was not an everyday occurrence for you... Yet you made me feel like it was. I am proof that such a large Dealership has not outgrown their need to help the "little person" like myself. With customer service like this... I won't hesitate to refer my family and friends to you. I applaud your efforts along with the professional team work you all displayed in getting the "job done." Again, I'd like to thank you for such a positive experience. Carlitta Coates

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I Recommend This Dealer: Yes

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NLHOCK
5/04/2011
Reason For Visit
Service

"I have a 2001 Beetle I love it and i had a issues at..."

I have a 2001 Beetle I love it and i had a issues at another VW dealership and i decided to go to Ourisman VW Laurel for Service . Great service and while i was getting my 2001 bug serviced , i seen a New Beetle on lot Color being Red Rock , so i ask Ed if i could test drive the Red Rock , so I took it for about 30 minute ride ,came back and i told him i had another vehicle i wanted to trade so i put a hold on Red Rock and once i took my 2001 back home ,i brought my other car to dealership and a deal was made and Ed had the red rock bug cleaned and ready so in hour i was Tagged and taking Red Rock home , i have 2 bugs , But I have Order a New Touareg and the 2001 will go once my Touareg is delivered . This is a 5 star dealership , All the staff is friendly and Helpful .

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I Recommend This Dealer: Yes

Employees dealt with

Ed Wheaton Sales Manager,Alex Valenzuela Assistant Service Manger

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