Jon Alcorn
Jon Alcorn at Ourisman Volkswagen of Laurel
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Jon Alcorn

Sales Manager

Ourisman Volkswagen of Laurel

3371 Laurel Fort Meade Rd Suite B
Laurel, MD 20724

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2.6
5 Reviews
2.6

5 Reviews

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5 Reviews of Jon Alcorn

February 02, 2024

Dealership Rating
Employee Rating

Service was easy to schedule and completed in a timely fashion. Staff was friendly and competent. They answered all a uestions. More

by lysendis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Ourisman Volkswagen of Laurel responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that scheduling our service was easy for you and that we were able to complete the job in a timely fashion.

January 17, 2024

Dealership Rating
Employee Rating

After I bought my second VW there was leaking from sunroof, they kept telling me there isn’t loaner car since 2021 until two days ago I told them that I spent over 60,000 $ in their store. I’ve been t More

by Marko Hanna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 18, 2024

Ourisman Volkswagen of Laurel responded

We want to express my sincere apologies for the inconvenience you've experienced with your second VW purchase from Ourisman. Your feedback is important to us, and we deeply regret that your ownership experience has not met your expectations. Please reach out to our general manager Robert Chen at rchen@ourismancars.com

Apr 08, 2024

Marko Hanna responded

It's not my experience with the car it's Orisman Laurel, THAT Mr Adrian told me That ( you don't give a loner car to any customer purshed a vehicle from you) I answered YOU SAID WHILE BUYING THAT YOU GIVE LONER CAR DURING ANY FIXING. HE ANSWERED those GUYS WHO SELL CARS SAY ANYTHING TO MAKE A SELL. That increased the damage cost in my car up to 4,500 $. since u never give me a loner car since 2021.

Apr 08, 2024

Marko Hanna responded

and stop adding automatic answers appoers in a sec. u don'y even car.

December 29, 2023

Dealership Rating
Employee Rating

This is a good dealership to purchase a new car when you are looking for the best price. More

by htcarr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 29, 2023

Ourisman Volkswagen of Laurel responded

Thank you for you're business and kind words!

September 21, 2023

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Employee Rating

Terrible dealer. Will never go there again. I will blast this dealer every chance I het More

by Vvictoriaberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Sep 21, 2023

Ourisman Volkswagen of Laurel responded

We're genuinely sorry for your negative experience. We strive for excellence with every customer. Please feel free to email me with more details of what happened so I can address your concerns and improve our services. My Email address is JAlcorn@ourismancars.com. We value your feedback and aim for a very high level of customer service.

Sep 21, 2023

Vvictoriaberry responded

Never will I buy from you again.

June 07, 2023

Dealership Rating
Employee Rating

I have bought 6 cars from this dealership. I have always had good service until recently as I took the car in for 2 new tires and the car came back with bent wheels. They did send the wheels o More

by elizabethghandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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