Eddy Mohamed

I bought a 2019 Kia Sportage from Kaine he was great overall the staff was fantastic they picked me up and I'm over a hour away will go back again. overall the staff was fantastic they picked me up and I'm over a hour away will go back again. More

Helpful 0

Report | Print

Very unorganized across the board with little attention to detail. I agreed to purchase a vehicle, and moved forward with understanding they would do a better job detailing under the seats as there wa to detail. I agreed to purchase a vehicle, and moved forward with understanding they would do a better job detailing under the seats as there was significant staining/debris. When I picked it up the next day, they did a poor job and covered with floor mats although it was still very visibly apparent. Salesman did not check before calling me for pickup. I also brought car home and found old mail and documents from previous owner in seat pockets. Finance Manager(s) are very aggressive and misleading. Even after indicating my preferred lender and indicating the rates I have been preapproved for, they continually pushed hard for Nissan Finance services. I should have left at this point. I am informed and have excellent credit, I expect they prey on those that are not informed and without excellent credit. Even for me they tried pushing me into rates that were over 3 points higher. I did the math and showed they were wrong and continually tried to tell me their path was best due to a rebate. I can appreciate an opportunistic salesman trying to make a buck but this was overboard. When picked up vehicle they did not include copies of all the paperwork they should have until I requested them. More

Helpful 1

Report | Print

Came here to inquire about a BMW X5. I felt zero pressure both Mo my salesman, and Eddy the manager were very patient, polite and let me move at my pace. Needless to say I bought the vehicle. I was so please both Mo my salesman, and Eddy the manager were very patient, polite and let me move at my pace. Needless to say I bought the vehicle. I was so pleased with the customer service throughout the dealership so much so I referred a friend who ended up leasing a vehicle less than a week later. I highly recommend this dealership and will continue to do business with them. thanks Mo and Eddy... More

Helpful 0

Report | Print