Edison DaCosta | Page 3

At my neighbor’s suggestion I had my Toyota Corolla serviced at Colonial Chevrolet-West in Fitchburg, MA. Sevice was seamless, took an hour and I will be back for my servicing needs. Many thanks! serviced at Colonial Chevrolet-West in Fitchburg, MA. Sevice was seamless, took an hour and I will be back for my servicing needs. Many thanks! More

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Needed an Oil Change on one of our company vehicles while working in town. Shelley set it up for the next day, our truck was in and out of service in no time without any delay. working in town. Shelley set it up for the next day, our truck was in and out of service in no time without any delay. More

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Horrible experience. The dealer had my car for an entire month. After only 5 years, my Suburban needed a new transmission. Initially, the dealer recommended a new one The dealer had my car for an entire month. After only 5 years, my Suburban needed a new transmission. Initially, the dealer recommended a new one that would come with a 3-year warranty. After completing the job (a month later), they didn't want to warranty anything since they fixed the transmission instead of replacing it. This was never communicated to me. The only communication I received from them was after repeated attempts to contact them asking about the status of my vehicle and when I could expect it back. I'm very unhappy that a 5-year-old Chevy truck would need a new transmission and even unhappier with how Colonial Chevrolet-West handled the entire situation. I would never go back there for anything and would recommend to EVERYONE to stay away. More

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Fast and efficient. Great communication. Highly recommend. The entire team is knowledgeable and easy to work with. Great communication. Highly recommend. The entire team is knowledgeable and easy to work with. More

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Excellent experience working with the support team at Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and res Colonial. Was recently having issues with my serpentine pully and it was determined that I had an issue with the water pump. They diagnosed and resolved the issue for me with an "overnight part delivery". Thank you Edison and team. More

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They were available in support of my schedule and provided good service for my car. provided good service for my car. More

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I do like Colonial Chevy Dealer in Fitchburg, everyone there is so nice and helpful to me. I would recommend them to anyone. there is so nice and helpful to me. I would recommend them to anyone. More

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Called about our new cutaway van for a warranty call. Shelley and the team were quick to respond and got us in right away to address the issue without any questions or delay. Shelley and the team were quick to respond and got us in right away to address the issue without any questions or delay. More

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They are always professional, courteous, and polite. I've been going there since about 2012 and this is the 3rd vehicle I've purchased there. I always get a great deal, whether on purchasing a vehicle I've been going there since about 2012 and this is the 3rd vehicle I've purchased there. I always get a great deal, whether on purchasing a vehicle or for repairs or maintenance of my vehicles. More

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I always receive excellent customer service. Everyone is so polite and helpful. They complete the work in the time they say they will. Everyone is so polite and helpful. They complete the work in the time they say they will. More

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