Dealership was extremely helpful and delivered great
service on a timely basis. Would highly recommend them.
service on a timely basis. Would highly recommend them.
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by RJNEIGER
Verified Customer
Verified Customer
Other Employees Tagged:
Edson Trujillo
May 22, 2025 -
INFINITI of South Bay responded
Thank you so much for this STELLAR review! We’re glad you found our team extremely helpful and that your service was completed on time. We strive to provide every customer with exceptional care and efficient service, and it’s wonderful to know we hit the mark for you. Your recommendation means a great deal to us, so please let your friends and family know! We look forward to welcoming you back soon!
Thanks again,
Carlos Robles
Service Manager
INFINITI of South Bay
Very professional, courteous, and efficient.
Always have a good experience at this dealer. Never disappointed.
Always have a good experience at this dealer. Never disappointed.
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by IONE103699
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Thank you for your wonderful review! We’re so glad you consistently have a professional, courteous, and efficient experience with us. We work hard to make sure our customers leave happy, so it’s great to hear that this made all the difference for you. We truly appreciate your loyalty and love working with customers like you! Please stop by again soon!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Edson provides excellent service, and I really appreciate
the welcoming of the waiting room. Occasionally, after maintenance, the car technology is noticeable improved.
the welcoming of the waiting room. Occasionally, after maintenance, the car technology is noticeable improved.
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by cathy.ling
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Hi Cathy! Thank you for taking the time to leave this great review online! We’re glad Edson provided excellent service and that you felt welcomed in our waiting room. It’s also great to know you’ve noticed improvements in your car’s technology after maintenance, that’s exactly the kind of care we aim to provide. We appreciate you choosing INFINITI of South Bay and look forward to your next visit! Don't forget to check our website for service deals and specials next time!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Edson was awesome and really attentive in keeping me
informed about my vehicle while I waited.
informed about my vehicle while I waited.
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by L_travel
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Thank you so much for this FIVE-STAR review! We’re thrilled to hear that Edson was attentive and kept you well-informed while you waited. Keeping our customers in the loop is something we take very seriously, and Edson truly goes above and beyond. We appreciate your kind words and look forward to serving you again at INFINITI of South Bay!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Quick and easy.
Answered all my questions. Service department was great. Thanks for your help.
Answered all my questions. Service department was great. Thanks for your help.
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by CLIFFJWHITE
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Hi Cliff! Thank you for this awesome review! We're happy your visit was quick and easy, and that our service team was able to answer all your questions. We strive to make every experience smooth and transparent, glad we could provide you with an exceptional visit. We appreciate your trust and look forward to helping you again in the future!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
They were timely, professional and showed much courtesy.
A little expensive though, I can recommend them.0
A little expensive though, I can recommend them.0
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by ASHLEYCA01
Verified Customer
Verified Customer
Service Price Transparency
Very nice Edson was very professional and helpful And
driver also was very nice Having a ride back and forth was great Thank you
driver also was very nice Having a ride back and forth was great Thank you
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by RITAMINAS
Verified Customer
Verified Customer
Other Employees Tagged:
Edson Trujillo
May 22, 2025 -
INFINITI of South Bay responded
Thank you so much for this FIVE-STAR review, Rita! We're glad that Edson and our driver took great care of you. Providing a smooth and helpful experience, including your ride back and forth, is exactly what we aim for. We appreciate you choosing INFINITI of South Bay and look forward to seeing you again!
Thanks again!
Carlos Robles
Service Manager
INFINITI of South Bay
The Infiniti dealerships are very few but this one is my
go too just like the customer service! Prices are high but knowledgeable people
go too just like the customer service! Prices are high but knowledgeable people
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by EVEREST
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
Thank you for your honest and thoughtful review! We’re honored to be your go-to INFINITI dealership and truly appreciate your loyalty. While we understand pricing can be a concern, we’re glad to hear our knowledgeable team and quality service make the experience worthwhile. We’ll continue working hard to provide the best value and care every time you visit. Looking forward to seeing you again soon!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
Well organized, smooth operation.
Friendly service personnel. My car was nice and clean when I picked it up.
Friendly service personnel. My car was nice and clean when I picked it up.
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by MIKEMACKAY
Verified Customer
Verified Customer
Other Employees Tagged:
Edson Trujillo
May 22, 2025 -
INFINITI of South Bay responded
Hi Mike! Thank you for this great review! We're so glad everything went smoothly and you had a positive experience with our team. It’s always our goal to provide friendly, efficient service and return your vehicle clean and ready to go. We appreciate you choosing Infiniti of South Bay and look forward to welcoming you back next time!
Thank you,
Carlos Robles
Service Manager
INFINITI of South Bay
May 22, 2025 -
MIKEMACKAY responded
Good job!👍
Edson is always professional and personable.
Have been a Infiniti owner for 20 years. Have dealt with Edson for over 10 years. Good to see that kind of stability in your service department.
Have been a Infiniti owner for 20 years. Have dealt with Edson for over 10 years. Good to see that kind of stability in your service department.
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by 752abram
Verified Customer
Verified Customer
Service Price Transparency
May 22, 2025 -
INFINITI of South Bay responded
What an awesome review! Thank you so much for your loyalty over the past 10 years, and your kind words about Edson. It’s special to have that kind of long-standing relationship, and we’re grateful you’ve trusted him (and us) with your vehicle for over a decade. Edson’s professionalism, consistency, and care for our customers truly make him an invaluable part of our team. We’re proud to have that kind of stability in our service department, and even more proud to serve customers like you. Thank you and we look forward to welcoming you back again!
Carlos Robles
Service Manager
INFINITI of South Bay