Edward Duarte
Edward Duarte at Frontier Toyota
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Edward Duarte

Sales

Frontier Toyota

23621 Creekside Rd
Valencia, CA 91355

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5.0
16 Reviews

Dealership Experience

11 mos

Industry Experience

4 yrs, 1 mo

Languages Spoken

English English

Spanish Spanish

5.0

16 Reviews

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16 Reviews of Edward Duarte

April 15, 2024

Dealership Rating
Employee Rating

The entire experience was seamless. As soon as I inquired about the vehicle I wanted, I was contacted and had a test drive set up. I showed up for my appointment, test drove it, loved More

by flynjoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: T Nguyen , Harry Ogtanyan

Apr 16, 2024

Frontier Toyota responded

Thank you for choosing Frontier Toyota!

March 24, 2024

Dealership Rating
Employee Rating

A lot better than what we have in the AV. From my initial call to my last signature it was painless. More

by rfcmej
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cassandra Lomeli

Mar 27, 2024

Frontier Toyota responded

Thank you for choosing Frontier Toyota! We're here for you always.

March 19, 2024

Dealership Rating
Employee Rating

Good service Edward’s was very helpful . Explain everything good.the process was quick . Thank you More

by nohemi.delamora
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Omar Jr. Diaz

Mar 19, 2024

Frontier Toyota responded

Thank you for choosing Frontier Toyota!

March 16, 2024

Dealership Rating
Employee Rating

Great experience while buying my new car. Edward was very professional and knowledgeable, made the process smooth. Excellent customer service by Edward Carlos and Chris! I highly recommend More

by nadia78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Akopyan , Carlos

Mar 27, 2024

Frontier Toyota responded

Thank you for choosing Frontier Toyota!

March 07, 2024

Dealership Rating
Employee Rating

This is my second purchase I have done in this dealer within one year, and my experience and expectations have been met. Thanks to the great customer service and sales people you have. More

by ulloar21
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2024

Frontier Toyota responded

Thank you for choosing Frontier Toyota!

March 04, 2024

Dealership Rating
Employee Rating

My time At frontier Toyota was great no pressure from salespeople, they let you make a decision are not,, on your own. & that’s a plus! I was introduced to Oscar by Edward, the team leader of More

by Tina Trunnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2024

Frontier Toyota responded

Tina, Thank you very much for choosing Frontier Toyota to make your new car purchase with. We're thrilled our team was able to get you the color you really wanted and made sure your experience was a smooth one. Congratulations and safe travels!

March 02, 2024

Dealership Rating
Employee Rating

Edward made this process as smooth as possible and quick thank you for all your help . More

by Mamaholdsss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Akopyan

Mar 27, 2024

Frontier Toyota responded

Thank you for taking the time to review us. We're here for you always.

February 25, 2024

Dealership Rating
Employee Rating

Finance mgr assured us it wouldn’t cost any more to finance the car and pay it off immediately than it would to write a check the day we bought the car. He was wrong. We ended up paying interest fees o More

by Gregnutter254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Valenzuela

Feb 27, 2024

Frontier Toyota responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for any confusion or inconvenience you experienced during your recent visit to our Toyota dealership. At Frontier, we strive to provide transparent and accurate information to all our valued customers, and it is disappointing to learn that we fell short of your expectations in this instance. We have thoroughly investigated the situation you described regarding the financing process and the subsequent payment of your vehicle. It appears that there was a miscommunication regarding the handling of interest fees for early payoffs, and for that, we extend our sincerest apologies. Our finance manager did not intend to mislead you, and we regret any frustration or inconvenience this misunderstanding may have caused. Please know that we take your feedback seriously, and we are committed to addressing this issue internally to ensure that our team members are better equipped to provide accurate and helpful information to our customers in the future. We would welcome the opportunity to discuss any further concerns you may have and to regain your trust as a valued customer. Please feel free to reach out to our General Sales Manager, Sam Errama. directly at 661 255 7575 to discuss this matter further. Once again, we apologize for any inconvenience you experienced, and we thank you for bringing this matter to our attention.

February 25, 2024

Dealership Rating
Employee Rating

I was not expecting to be able to get the car I wanted, but frontier made it happen! They matched another dealers prices and got me the lowest price possible. More

by Hailee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Irvin, Chris Akopyan

Feb 27, 2024

Frontier Toyota responded

We're thrilled we could make it happen for you, Hailee! Congratulations and safe travels.

February 24, 2024

Dealership Rating
Employee Rating

Was very attentive to our needs. Listened to our concerns and wanted to do what was best for us. More

by mrruss16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Greg Irvin

Feb 27, 2024

Frontier Toyota responded

Thank you for choosing Frontier Toyota!

1

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