Edward Fritts | Page 2
Express Service Advisor
Brown-Daub Kia
3600 William Penn Hwy
Easton, PA 18045
Dealership Experience
1 yr, 10 mos
98 Reviews
Write a Review98 Reviews of Edward Fritts
March 10, 2024
Attentive and great customer service. Can always get an appointment when I call so I don’t have to wait too long. Can always get an appointment when I call so I don’t have to wait too long. More
Other Employees Tagged: Michele Allen
February 28, 2024
Wonderful service representative and was to replace the battery in a few hours. I told them I believe it was the battery going since it had trouble starting, Edward called me, and explained the battery wa battery in a few hours. I told them I believe it was the battery going since it had trouble starting, Edward called me, and explained the battery was not putting out enough amps. He suggested replacing it, made sure it was the right battery for that vehicle, replaced it, and had it back within hours. More
February 24, 2024
I was extremely pleased with the service provided by this dealership, not only by my salesman(Bill Bickerstaff), but also the sales manager(Christopher Sorrentino). Their professionalism, knowledge of their dealership, not only by my salesman(Bill Bickerstaff), but also the sales manager(Christopher Sorrentino). Their professionalism, knowledge of their inventory, and just friendly demeanor towards me making me feel like a part of the family instead of a customer was simply amazing. The entire time I was there, I felt no pressure to buy, but instead felt comfortable and able to ask any question I had and they went above and beyond to help me understand everything throughout the process. I will definitely refer family, friends, and acquaintances to this dealership because of how happy I am with their service. Thank you Bill and Christopher, I really appreciate everything you did for me and my family, God Bless. More
Other Employees Tagged: Bill Bickerstaff , Chris Sorrentino
February 13, 2024
I got there 15 minutes prior to my appointment. I live in New Jersey I don't have to go to PA but I do because of the treatment I received prior. Why am I leaving this almost 2 hours after and 3 pe I live in New Jersey I don't have to go to PA but I do because of the treatment I received prior. Why am I leaving this almost 2 hours after and 3 people that came after me with the same type of appointment is leaving before me. More
Other Employees Tagged: Edward Fritts
February 13, 2024
The video reminder is awesome and the reason why I became and always will be a member of the Brown Daub Kia family. They really take care of their customers and makes us feel like family. The sales team, to and always will be a member of the Brown Daub Kia family. They really take care of their customers and makes us feel like family. The sales team, to the service team, and the mechanics team, you always get genuine treatment, thank you Brown Daub Kia. More
Other Employees Tagged: Michele Allen, Don Olson , Tim Mullen, Crystal Todd
February 06, 2024
Great service center! Always a good experience with the team Professional courteous and attentive to my requests Always a good experience with the team Professional courteous and attentive to my requests More
Other Employees Tagged: Gabrielle Waldenmayer
January 31, 2024
Their service department is wonderful. It is easy to make an appointment, they are polite, call if there are any issues, and my service representative, Edward, answers all of my questions It is easy to make an appointment, they are polite, call if there are any issues, and my service representative, Edward, answers all of my questions. More
Other Employees Tagged: Michael Hoover