Edward Fritts
Edward Fritts at Brown-Daub Kia
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Edward Fritts | Page 2

Express Service Advisor

Brown-Daub Kia

3600 William Penn Hwy
Easton, PA 18045

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4.8
98 Reviews

Dealership Experience

1 yr, 10 mos

4.8

98 Reviews

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98 Reviews of Edward Fritts

March 10, 2024

Dealership Rating
Employee Rating

Attentive and great customer service. Can always get an appointment when I call so I don’t have to wait too long. More

by AMYSURA
Recommend Dealer
Yes

Other Employees Tagged: Michele Allen

Mar 11, 2024

Brown-Daub Kia responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Brown-Daub Kia!

February 28, 2024

Dealership Rating
Employee Rating

Wonderful service representative and was to replace the battery in a few hours. I told them I believe it was the battery going since it had trouble starting, Edward called me, and explained the battery wa More

by James 2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 28, 2024

Brown-Daub Kia responded

Thank you so much for your excellent review, James! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Brown-Daub Kia to be a positive one. Please don't hesitate to reach out if you need anything else.

February 24, 2024

Dealership Rating
Employee Rating

I was extremely pleased with the service provided by this dealership, not only by my salesman(Bill Bickerstaff), but also the sales manager(Christopher Sorrentino). Their professionalism, knowledge of their More

by ccarvalho87.cc@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Bickerstaff , Chris Sorrentino

Feb 25, 2024

Brown-Daub Kia responded

Thanks for your feedback on your recent visit to our dealership. I'm glad to hear that Bill and Chris were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

February 13, 2024

Dealership Rating
Employee Rating

Everyone is friendly and cooperative and do a good job on my car. Unfortunately this visit took longer than usual. More

by pegdvd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tim Mullen, Crystal Todd

Feb 14, 2024

Brown-Daub Kia responded

Thanks for sharing your thoughts about your experience with Brown-Daub Kia. Crystal, Edward, Tim, and our team appreciate your business and hope to see you again soon!

February 13, 2024

Dealership Rating
Employee Rating

I got there 15 minutes prior to my appointment. I live in New Jersey I don't have to go to PA but I do because of the treatment I received prior. Why am I leaving this almost 2 hours after and 3 pe More

by Natalia J
Recommend Dealer
No

Other Employees Tagged: Edward Fritts

Feb 14, 2024

Brown-Daub Kia responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Steve Parr General Manager/Vice President 610.829.3009

February 13, 2024

Dealership Rating
Employee Rating

The video reminder is awesome and the reason why I became and always will be a member of the Brown Daub Kia family. They really take care of their customers and makes us feel like family. The sales team, to More

by sinkie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michele Allen, Don Olson , Tim Mullen, Crystal Todd

Feb 13, 2024

Brown-Daub Kia responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Brown-Daub Kia.

February 06, 2024

Dealership Rating
Employee Rating

Great service center! Always a good experience with the team Professional courteous and attentive to my requests More

by marks.melissas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabrielle Waldenmayer

Feb 06, 2024

Brown-Daub Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 03, 2024

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Employee Rating

My service went well there was no problems, as always a good experience at Brown-Daub Kia ln Palmer. More

by backyard1114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2024

Brown-Daub Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 31, 2024

Dealership Rating
Employee Rating

Their service department is wonderful. It is easy to make an appointment, they are polite, call if there are any issues, and my service representative, Edward, answers all of my questions More

by James 2421
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Hoover

Jan 31, 2024

Brown-Daub Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Brown-Daub Kia.

January 31, 2024

Dealership Rating
Employee Rating

Edward was wonderful, great service and kept me informed during the duration of service. Thank you Edward and Brown Daub Kia! More

by tesla3691827
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steven Hoover

Jan 31, 2024

Brown-Daub Kia responded

Thank you for choosing Brown-Daub Kia. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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