Dealership Experience
5 yrs, 2 mos
Industry Experience
5 yrs, 2 mos
Languages Spoken
English
Spanish
111 Reviews
Write a Review111 Reviews of Edwin Banales
January 10, 2023
Good Costumer service, the team is very nice, easy and fast to do business with them. Thanks guys. I love Honda Rusty Wallis. fast to do business with them. Thanks guys. I love Honda Rusty Wallis. More
Other Employees Tagged: Manny Garcia, Skyler Barroso , Dzan Balic Dervic, Dakota Reynolds
January 10, 2023
Had Another Wonderful Experience At Rusty Wallis Honda With My Trade In For Another Honda. Eric Was Very Professional, And Helped Me Get A Great Deal. Excellent Customer Service ~ Thank You Eric ! With My Trade In For Another Honda. Eric Was Very Professional, And Helped Me Get A Great Deal. Excellent Customer Service ~ Thank You Eric ! More
Other Employees Tagged: Eric Collier Sr, Alliona Carroll, Ondra Calvert
January 03, 2023
Would have given a 5 star rating but my son and i both did not see the big hole in the drivers side seat until we had just bought the car. It would have been professional to have pointed out the damage an did not see the big hole in the drivers side seat until we had just bought the car. It would have been professional to have pointed out the damage and to give us a number of a company that could repair the seat. Even an estimated cost. Other than tat everyone was a delight to work with. More
Other Employees Tagged: Chinh Le
December 24, 2022
Mr.Collier was very helpful and took his time with my family and I during our purchase. family and I during our purchase. More
Other Employees Tagged: Eric Collier Sr, Alliona Carroll
December 01, 2022
I’m guest time in this dealership , I had a very good experience an extra ordinary experience from this dealer ship . The sakes advisor name chin li . He keep respect consumer . . He help lot understa experience an extra ordinary experience from this dealer ship . The sakes advisor name chin li . He keep respect consumer . . He help lot understanding what consumers needed and fully help to achieve the car buying Goal . I’ll absolutely Will return anytime also will introduce friend and family to this dealership inspired by this sales advisor . Thanks Mr chin li . More
Other Employees Tagged: Chinh Le
November 29, 2022
Eric was amazing. He listened to every detail that I needed and that I wanted. He got me in and out in a time efficiency manner. He was very professional and he is eve He listened to every detail that I needed and that I wanted. He got me in and out in a time efficiency manner. He was very professional and he is even going to bring me the vehicle to my house today. More
Other Employees Tagged: Eric Collier Sr
November 25, 2022
The whole team was great and very helpful in the purchase of my vehicle. They were very attentive, informative, and fast in delivering a great service. of my vehicle. They were very attentive, informative, and fast in delivering a great service. More
Other Employees Tagged: Skyler Barroso , Dzan Balic Dervic
November 04, 2022
Service dept is a joke. I'm sure they weren't relied the correct info to what was wrong with the it. The day I bought it the check engine light came on and it had a rattle I'm sure they weren't relied the correct info to what was wrong with the it. The day I bought it the check engine light came on and it had a rattle in the front end. No worries we will take care of it for you. They cleared the light only for it to come back on within the same day. Came in on Tuesday to have the check engine light looked at again, they found senor bad order part, they didn't even check for the rattle or coolant leak. Came in again Friday - part didn't come in, was told by the mechanic that the rattle was plastic on plastic no issues found. and didn't check the for leak. When same day within the same hour to my personal mechanic - found the sway bar link needs replacing and coolant leak on coolant reservoir with the clip to secure it broken to keep it secure. So I immediately took it back - only to be told that their mechanic didn't find anything wrong with the sway bars links, so there is nothing they can do, had them secure the reservoir until I bring it back on a Saturday for them to look at it more. Absolutely the worse customer service there is in this industry, mechanic acknowledge the rattle noise but swears nothing wrong. But personal mechanic at a credited auto shop checks it out and find issues. Horrible all around experience. Wouldn't surprise me one bit that this dealership sales lemon vehicle. More
Other Employees Tagged: Kevin Harper, Ondra Calvert
October 31, 2022
It has been a great experience. Very professional, understanding, got everything done quickly and delivered the vehicle to my door. The best dealer experience I’ve had. ☺️ Very professional, understanding, got everything done quickly and delivered the vehicle to my door. The best dealer experience I’ve had. ☺️ More
Other Employees Tagged: Dzan Balic Dervic