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Edwin Chan
Edwin Chan at James Wood AutoPark
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Edwin Chan | Page 16

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.8
163 Reviews
4.8

163 Reviews

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163 Reviews of Edwin Chan

August 26, 2023

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Employee Rating

I appreciate the timeliness with which car maintenance is completed at James Wood. It’s always been an easy experience. More

by 23KLM14
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Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tammy Brooks

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Aug 29, 2023

James Wood AutoPark responded

Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from James Wood Chevrolet Denton. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

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Great service, pleasant people are so important! I thank you for all your support and exportee More

by SBETHWARREN2
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tammy Brooks

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Aug 28, 2023

James Wood AutoPark responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, James Wood AutoPark Management | 940-591-9663

August 25, 2023

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They always take care of my needs promptly and are always pleasant to talk with. I feel the waiting area is very comfortable. More

by FISHHOOK82
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matt Taylor , Samantha Oliphant in Service. 5 stars. Very pleasant and professional.

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Aug 28, 2023

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The James Wood Buick GMC Denton Team

August 25, 2023

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Service was quick and easy. They were finished faster then they said they would be. More

by krukedj
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat, Chase Whaley, Brandon Stolp, Jarrett Abel, Tammy Brooks

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Aug 28, 2023

James Wood AutoPark responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

August 24, 2023

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Pleasant staff, and the service time was not more than I was told when I arrived. More

by SCOTTJOHNSTON0515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tammy Brooks

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Aug 25, 2023

James Wood AutoPark responded

We appreciate you for letting others know about your experience, Scott! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The James Wood Buick GMC Denton Team

August 24, 2023

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Wonderful. courteous service I have experienced every time I take my vehicle in for checkups More

by CRIDENS
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tammy Brooks

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Aug 25, 2023

James Wood AutoPark responded

Thank you for taking the time to write about your experience with us! At James Wood Buick GMC Denton, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy our team was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

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Very good to me, I had a good experience and I like that service center More

by rich.meek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tammy Brooks

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Aug 22, 2023

James Wood AutoPark responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The James Wood Buick GMC Denton Team

August 20, 2023

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Employee Rating

Worst customer service from manager Doug Spivey he took over for Gavyn must of took ill. For Doug being the manager over service advisors. More

by JAHER54
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Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Doug Spivey

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Aug 22, 2023

James Wood AutoPark responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, James Wood AutoPark Management | 940-591-9663

August 19, 2023

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Employee Rating

Professional staff always friendly and reliable. Excellent Car Wash and inside vacuum. Timely and no surpro More

by Reggie03
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tammy Brooks

Helpful
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Aug 21, 2023

James Wood AutoPark responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

August 18, 2023

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Employee Rating

Service Advisor, Samantha, was very professional with a great attitude! Will return for her help in the future’ More

by RANGER43DOUG
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Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Abel, Tammy Brooks

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Aug 21, 2023

James Wood AutoPark responded

Thank you for the awesome feedback! You're right, Samantha is an excellent service adviser and we appreciate all she does for us! We're very happy to hear that she was there to provide you with great service. Sincerely, The James Wood Buick GMC Denton Team

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