![Eli Kalajian at Benzel-Busch Motor Car](http://cdn-user.dealerrater.com/images/employee-placeholder.jpg)
Dealership Experience
16 yrs, 5 mos
52 Reviews
Write a Review52 Reviews of Eli Kalajian
November 14, 2020
Dave Tangen is thorough, efficient, smart and quick on getting tasks done; most importantly prompt with communicating to the customer (always get a response back when I text within 15 minutes and always a getting tasks done; most importantly prompt with communicating to the customer (always get a response back when I text within 15 minutes and always available if I call in). Excellent SA and highly recommend him as well as Benzel-Busch Mercedes Benz Service Center. This is not a "stealership", this is a proper dealership that absolutely values CX (customer experience). I live in Midtown Manhattan and I purposely drive 40 minutes to Benzel-Busch in NJ (instead of going to Mercedes Benz of Manhattan that is 10 minutes away, which by the way is a Corporate Owned dealership) due to the fact that I know I am putting my car (2019 S63 AMG) in the best possible care at the dealer and in the best possible hands with Dave. A+ in every aspect; highly recommend Dave @ Benzel and this is coming from someone who has driven Mercedes for almost 15 years and been to 12 different dealers in 4 different states, Great job Benzel-Busch, and thank you Dave Tangen. On a side note, Eli is also great (different department but can say the same about Eli as I can say about Dave). More
June 25, 2020
Excellence in Total Performance! The Benzel- Busch dealership in my opinion excels in every area,from sales to service they are at their game! I have been dealing with this dealership The Benzel- Busch dealership in my opinion excels in every area,from sales to service they are at their game! I have been dealing with this dealership for 30 years and they continue to perform. More
Other Employees Tagged: Pasquale (Lino) Cascardi, Sossio Sole , Marco Bernuy, ,Chris(serice writer)
May 21, 2020
I recently leased a new GLA and it was the BEST experience they gave me a great deal and worked with me via phone where all I had to do was go to the dealer and sign and pick up my car everyone was experience they gave me a great deal and worked with me via phone where all I had to do was go to the dealer and sign and pick up my car everyone was super nice and friendly I would highly recommend for anyone looking to get into a Mercedes More
March 12, 2020
Check engine light I dealt with Dave Tangen he was very helpful and professional. I will recommend him to my friends. Mercedes- Benz is a professional dealership The se I dealt with Dave Tangen he was very helpful and professional. I will recommend him to my friends. Mercedes- Benz is a professional dealership The service Department did a good job on my car. More
February 20, 2020
Cris was cordial and very knowledgeable. We chatted off and on and was very accommodating. I learned a lot about my car and about the dealership. I feel comfortable now with Benzl. and on and was very accommodating. I learned a lot about my car and about the dealership. I feel comfortable now with Benzl. More
Other Employees Tagged: Reception was very nice and knowledgeable of where to direct me.
November 19, 2019
Amazing service from Eli and Chris... THE BEST! My experience from begging to end was exceptional both Eli Kalajian and Chris Huling offered top notch service and exceptional communication. It was My experience from begging to end was exceptional both Eli Kalajian and Chris Huling offered top notch service and exceptional communication. It was a pleasure interacting with them. More
Other Employees Tagged: Chris Huling
November 09, 2019
A little glitch with the App Scheduled the service visit for 8am via the App-received confirmation number, however when I got service center-appt was not listed on your end. Scheduled the service visit for 8am via the App-received confirmation number, however when I got service center-appt was not listed on your end. More
October 04, 2019
Fast and efficient I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellen I'm a return customer to this Mercedes dealer.I received an offer via email that was an actual offer, not just a teaser. Worked out for me. Excellent service. Courteous staff. I not own a 2019. More
Other Employees Tagged: Michael Ehrlich, Stacy Fowler , Michael Ehrlich
January 28, 2019
you guys are great! thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again thank you for making my life so easy to get my car fixed..... from the appointment to the loaner to expediting the repair, amazing ..... thanks again More
Other Employees Tagged: Chris Iseman