Dealership Experience
8 yrs, 4 mos
Industry Experience
16 yrs, 11 mos
Languages Spoken
Arabic
English
18 Reviews
Write a Review18 Reviews of Elie Jamal
May 05, 2024
It’s frustrating that you need to schedule a loaner vehicle. If there’s an actual urgent matter regarding your vehicle, it’s impossible to get a loaner. Sam from the service dept told me to they cou vehicle. If there’s an actual urgent matter regarding your vehicle, it’s impossible to get a loaner. Sam from the service dept told me to they couldn’t assess a leak in my window unless it was raining. No common sense More
Other Employees Tagged: Sam, service dept
May 03, 2024
Elie is the reason we come back to BMW. We have now purchased a couple of cars with him and the service he provides is exceptional! Not only is he super knowledgeable when it comes to any v We have now purchased a couple of cars with him and the service he provides is exceptional! Not only is he super knowledgeable when it comes to any vehicle on the lot, but he genuinely cares for his customers and wants to make sure we are well taken care of. I recommend him to everyone and look forward to continuing to purchase vehicles from him. More
Other Employees Tagged: Sam
May 01, 2024
I had a notification that my front brake pads needed service. The service center proactively called me and gave me a quote. The next business day, they called back and found a discount. Really appreciat service. The service center proactively called me and gave me a quote. The next business day, they called back and found a discount. Really appreciated the initiative. Tom was great to work with to have the job completed. Thanks! More
Other Employees Tagged: Tom (in Service)
April 19, 2024
Our sales consultant Elie has been nothing short of professional , dedicated and committed to meeting our car buying needs as well as providing exceptional service he is the reason we come back this is professional , dedicated and committed to meeting our car buying needs as well as providing exceptional service he is the reason we come back this is our 4th purchase . More
January 29, 2021
Service department is clueless, brought my car in and they couldn't figure out what was wrong with it or fix it yet handed me a bill for over $500. Literally did nothing to the car and hand me a bill? I they couldn't figure out what was wrong with it or fix it yet handed me a bill for over $500. Literally did nothing to the car and hand me a bill? I understand diagnosing the issue but if you aren't smart enough to figure out the problem then don't charge people just to try... More
November 06, 2018
Hassle Free Experience! We had a wonderful experience at Bakersfield BMW from start to finish. Everyone were so professional, yet very friendly and made you feel like you’re We had a wonderful experience at Bakersfield BMW from start to finish. Everyone were so professional, yet very friendly and made you feel like you’re part of the family. The sales and management team were very straight forward and worked in a hassle free manner (“no pressure”) that we really appreciated. They worked with us to get an agreed price that we were comfortable with. A very special thank you to our new friend, Elie Jamal. He’s very knowledgeable of the product and he exceeded our expectations and delivered his promises. Elie takes pride at what he does and the quality of excellent customer service did not go unnoticed. We highly recommend BMW of Bakersfield because they are a reputable business and truly believes in client experience. More
October 25, 2018
Great experience at BMW of Bakersfield I had a major decision to make about my next car lease. Even though I loved my 535i, I wanted the convenience of an SUV. Mr. Elie Jamal, my BMW client I had a major decision to make about my next car lease. Even though I loved my 535i, I wanted the convenience of an SUV. Mr. Elie Jamal, my BMW client advisor, listened patiently to my concerns and necessary "deal-braker" features. He then qualified me for the best SUV to meet my needs. After driving several vehicles, I have the perfect fit with the 2019 X3! I truly appreciate Mr. Jamal's patience, professional demeanor, and friendliness throughout my entire experience. The entire dealership team, from the General Manager to the financial and car experts, was wonderful. More
Other Employees Tagged: Mazen Aletaki, Tristen Armstrong, Melissa Morovich
October 09, 2018
Like family I can’t stress enough how much Elie has done for me during this process. He would check up when I got in my accident with my first i3 and searched the I can’t stress enough how much Elie has done for me during this process. He would check up when I got in my accident with my first i3 and searched the whole time to find me the exact one I wanted next! Elie truly is “like family” More
October 04, 2018
Lovely My husband & I have purchased three cars from the BMW of Bakersfield because they have an amazing team. Everyone there from finance, manager, service My husband & I have purchased three cars from the BMW of Bakersfield because they have an amazing team. Everyone there from finance, manager, service department, & especially the salesman Elie have made our experience beyond outstanding. They go over & beyond the expectations to make sure we are always satisfied. They truly make sure you feel like family & not just a paying customer. You can actually walk out of their dealership not feeling bad. More
July 18, 2018
It was great BMW has the best customer service ever.😘 BMW of Bakersfield they really care about there customer. These great people help me today Elie Jamai and Christopher Faulkner and Fancy Melissa Morov BMW of Bakersfield they really care about there customer. These great people help me today Elie Jamai and Christopher Faulkner and Fancy Melissa Morovich work together and made me feel like family. I would recommend more of my friends and family to shop at your beautiful store. More
Other Employees Tagged: Christophe Faulkner, Melissa Morovich , Fancy