Elijah Conner

Worst experience ever! Had a deal in place to get a truck driving 3 hours to get it. Told sales person we would be there at 10:30 arrived at 10:20 with a phone call that Had a deal in place to get a truck driving 3 hours to get it. Told sales person we would be there at 10:30 arrived at 10:20 with a phone call that it was being test driven! Policy is they don’t hold vehicles unless finance thru them. We had check in hand and ready to purchase! I wouldn’t buy anything from this greedy shady company. More

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Everything was good, I like Julian. He is honest and he lets you know what is going on with the service on your vehicle He is honest and he lets you know what is going on with the service on your vehicle More

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Service exceptional, much appreciated for customer service, knowledgeable and versatile awareness about my interest to keep my car in tip top shape. Thanks guys. service, knowledgeable and versatile awareness about my interest to keep my car in tip top shape. Thanks guys. More

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Job done and it was excellent wait wasnt to bad but yes well done we ise them again and again well done we ise them again and again More

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I am 68 years old and live in N. C. I have purchased 8 new cars in the last 2 or 3 years.To the best of my memory it's hard to remember exactly.All the sales people I bought from is C. I have purchased 8 new cars in the last 2 or 3 years.To the best of my memory it's hard to remember exactly.All the sales people I bought from is no longer there to the best of my knowledge.Last month I was given a new salesman on the purchase of a new f150. My offer was 40k out the door.My new salesman was not easy to deal with.The offer he sent me was for 41k out the door.The odd thing was it had his name as salesman and sales manager on the offer. In the past purchases it always had the sales manager and salesman I knew my salesman was not sales manager. I decided to go ahead and purchase the truck. I made time to drive the 6 hrs to get there. When I was about 30 minutes from the dealership the salesman texted me.He wanted to know how far away I was. Well when I received that text somehow attached was an offer signed by the salesman and sales manager it said 40k I knew as soon as I saw it this was something I wasn't supposed to see. The dealership had accepted my offer but the salesman was trying to charge me a extra 1k. Another thing that was odd the finance manager had called and said they would have to charge me the standard finance rate which was 10.5 when Ford was offerings 0 for 36. My credit rating was better than 800.Well I thought I would keep my mouth shut and pay it off when I got home. I arrived at the dealership didn't say anything about the 1k dollars. The salesman brought the paperwork to his desk I signed a couple of papers and he said your done. Wrote a check for10k and ask him if I was going to the finance office he said no. Told him I wanted a copy of the paper work showing where the truck was financed he printed off copies said I was with Ford motor credit. I left drove home and assumed that I paid 1k more than I should have. The next day a finance manager from the dealership called and said I need to sign more paperwork for the finance company. I told him I had just drove 12 hours and they didn't even take me back to finance office I wasn't in the mood at that point to do anymore signing. He said if I didn't they would come get the truck. At that point I said come on and get it. Later that day they sent someone to get it. I stopped payment on my 10 k check. They have since tried to cash the check. You can make up your own mind what kind of company they are. They sent me a text and said they didn't want to do business with me. More

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The service department at this location is absolutely amazing. The team is always thorough and knowledgeable. The turnaround time is also amazing amazing. The team is always thorough and knowledgeable. The turnaround time is also amazing More

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This has been my dealership since 2018. I love the place. Everybody there is nice and friendly. I need to upgrade my navigation, what steps to take? I love the place. Everybody there is nice and friendly. I need to upgrade my navigation, what steps to take? More

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