Elisa Zamora Villareal
Elisa Zamora Villareal at Van Nuys Chrysler Dodge Jeep Ram

Elisa Zamora Villareal

Finance Manager

Van Nuys Chrysler Dodge Jeep Ram

6110 Van Nuys Boulevard
Van Nuys, CA 91401

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3.8
11 Reviews
3.8

11 Reviews

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11 Reviews of Elisa Zamora Villareal

March 15, 2026

Dealership Rating
Employee Rating

Very friendly and fast… enjoyed working with the dealership during my search for a new suv More

by KCALLAHAN1971
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 16, 2026

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for reviewing Van Nuys Chrysler Dodge Jeep Ram!

January 20, 2026

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Employee Rating

Won't return my down payment after cancelling the purchase of a vehicle. They could not deliver the vehicle that we purchased and requested to cancel the transaction. I have called multiple times to More

by romnoemi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Moe Saab, Sagar Khatri , Jose

Jan 21, 2026

Van Nuys Chrysler Dodge Jeep Ram responded

Noemi, I'm really sorry to hear about your frustrating experience. It's never our intention to delay any refunds and we definitely don't want you feeling like you're getting the run around. This sounds like something that needs immediate attention and I'd love to help sort this out for you as soon as possible. If you could please contact me at your earliest convenience, we will do everything in our power to rectify this situation promptly. Jonathan Schwartz - General Manager - jonathans@vannuyscdjr.com - (818) 731-4893

September 29, 2025

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The customer service was top-notch, and they went above and beyond to ensure I was very satisfied with my visit. Highly recommend!" More

by quantar.service1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 01, 2025

Van Nuys Chrysler Dodge Jeep Ram responded

We are thrilled to hear you had a great experience! Thank you for recommending Van Nuys Chrysler Dodge Jeep Ram!

July 29, 2025

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My service advisor Albert Masihi was amazing. He greeted me at 8am sharp full of energy. Got me a ride home. Had me picked up and car was ready very fast! More

by VSAGRYAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan , Albert Masahi

Jul 30, 2025

Van Nuys Chrysler Dodge Jeep Ram responded

We are pleased to hear Albert was so helpful. Thank you for choosing Van Nuys Chrysler Dodge Jeep Ram and for sharing your feedback. Safe travels ahead!

August 05, 2024

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When I walked in to this dealership, it was very clean and the staff was friendly. More

by stelvez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sales rep: Anakia Celis

Aug 05, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We are grateful to have earned your business, Stelvez. Thanks for taking the time to leave us a review! - The Van Nuys Chrysler Dodge Jeep Ram Team

May 26, 2024

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Amazing service tremendous people very polite and they know what they’re doing they serviced my car on time with no problem truly amazing More

by gevorksimonyan
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Claudia Loredo, Moe Saab, Eric Lopes , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Onik Torosyan

May 28, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Van Nuys Chrysler Dodge Jeep Ram provided timely and exceptional service. We appreciate your support!

April 25, 2024

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Employee Rating

Thai dealership is very unprofessional and lack communication needs training on communication will not recommend More

by mommiesblessed05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Claudia Loredo, Moe Saab, Eric Lopes , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Onik Torosyan

May 03, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm sorry to read about your experience. Communication is key in our line of work and it's clear we've missed the mark here. I'd appreciate an opportunity to learn more about what happened so that we can improve for future interactions. If you could reach out at your earliest convenience, it would be greatly appreciated! Thank you, Mike Asatryan – Director of Fixed Operations – mikea@vannuyscdjr.com – 818-423-6255

April 22, 2024

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Hector was so helpful and communicated repair status on my truck and was completed when promised . More

by CHELY1082000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

Thank you for stopping by to review Hector and Van Nuys Chrysler Dodge Jeep Ram! Have a great day!

April 04, 2024

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Employee Rating

My experience with the dealership was fantastic. They completely took care of my car without any charge. I would highly recommend this place. More

by PEABODY864
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Alvarado , Jesus Ibarra, Payman Arjang

Apr 04, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

We're delighted to know you had a fantastic experience with us at Van Nuys Chrysler Dodge Jeep Ram. Thanks for recommending us, we appreciate your support!

March 02, 2024

Dealership Rating
Employee Rating

If there a option to pick zero star I would this dealership is garbage Benny forgot to service my car made me sign a 299 dollar inspection fee forgot to inspect my car also took them 3 day to do a s More

by shantk78
Recommend Dealer
No

Other Employees Tagged: Mike Asatryan, Josh Alvarado, Badie Audish, Claudia Loredo, Moe Saab, Eric Lopes , Jacqueline Casas, Jeromy Haro, Ara Kalaidjian, Benny

Mar 13, 2024

Van Nuys Chrysler Dodge Jeep Ram responded

I'm really sorry to read about your recent experience. If we've fallen short of our goal to provide excellent service, I apologize. Our team takes these matters seriously and would like the opportunity to address this with you directly in order to find a resolution. Please reach out at your earliest convenience so we can discuss this further - Thank you, Mike Asatryan - Director of Fixed Operations - mikea@vannuyscdjr.com - 818-423-6255

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