Elkin Ruiz at Palm Beach Toyota

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Carlos Gallego, Elkin Ruiz, Claudius Vaccianna

My Review of Palm Beach Toyota:
I needed a SUV and I traded in my 2008 Toyota Camry for a 2008 Toyota Sequoia Platinum. This is my 6th car purchased from the same dealer and same staff. I' am very happy with the SUV I got, my daughters love it, it looks brand new. A+ Dealer

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Oscar Cruzalegui, Roger Myton, Elkin Ruiz

My Review of Palm Beach Toyota:
This was the most pleasurable car buying experience I have ever had from the beginning to the end, from the initial sales contact to the final financing process. Oscar made the call within 10 minutes of the internet request, and spent much time answering question on the phone and in person with courtesy and respect. Oscar was super friendly, reasonable knowledgeable, and best of all, experienced in the car business. Roger was super nice and courteous as the general manager and helped to make this super deal happened. Elkin was the finance person, and he was also great and not too much pressure at all. In conclusion, everyone at this dealership that I have dealt with was superb and they made a stressful process very pleasant. I would definitely recommend this dealership for anyone looking for a new or certified Toyota in the area.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carcell Assroupe, Elkin Ruiz

My Review of Palm Beach Toyota:
The day I bought my car, I went to the dealership with only the intention to look at options. I wasn't ready to purchase as this was the first time I bought a car from a dealer and was nervous about being taken advantage of, especially being female. However, when I went into to Palm Beach Toyota and met with Elkin Ruiz in the Finance department, I immediately felt at ease. I was able to tell him what I hoped for and he started right then, giving me options that he thought best fit what I was looking for. I already knew the type of car I wanted to look at so he brought me straight to to that car and didn't waste my time trying to sell me on anything I didn't want. I felt like he already knew my personality and treated me as one of his closest friends.

Then he called Carcell over to take me for the test drive. Carcell came with such a willing attitude to help. He was so friendly and happy. I knew he was honest an genuine and that I could trust him as well. It felt as if there was nothing else that mattered right then than helping me find what would make me happy. He knew what type car fit me as well as a family member knows me. He was so excited to make things perfect and didn't wait till the last minute to get things done. He had the car ready to go the moment I finished signing finance papers. Since then, he's been so helpful with any questions I've had.

Then when I got back to Elkin to make the final decision, he made sure that he got me the best financial deal possible. I knew that when I was signing the finance papers that he wasn't letting me get into a situation that would come out hurting me later. I actually felt much calmer about signing than I thought I would.

I would send anyone to Elkin and Carcell. I couldn't have had a better experience or chosen better representatives to help me in this purchase.

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Selim Khan, Roger Myton, Elkin Ruiz

My Review of Palm Beach Toyota:
The reason why I gave the EXCELLENT rating is because the employees took the time to HELP/LISTEN to me. Smiles, greetings, professionalism, genuinity of character & financial advice are commendable beyond expectations. I cannot thank them enough. I have never felt more appreciated as a customer in my life.

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Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Bill Alarie, Elkin Ruiz, Joanne Showman

My Review of Palm Beach Toyota:
Lots of thanks to Joann Showman and the wonderful people of Toyota. Joann was very helpful to me being a first time single buyer I was intimidated to go into a dealership but Joann knew what I needed and made me feel comforatable. Joann also worked with Bill in getting me a great deal that I could afford. Elkin also was very helpful when explaining different packages to add to my vehical coverage.
I will definitly recommend Joann and her team to anyone intrested in buying a car because I was certainly a satisfied customer. Thanks To All!

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Carcell Assroupe, Elkin Ruiz

My Review of Palm Beach Toyota:
I found the experience I had with Mr. Assroupe to have been greatly improved from my previous experience. He was extremely efficient, professional, friendly, helpful, fast and accurate. The finance experience with Mr. Ruiz was the same! Kudos, Palm Beach Toyota. From beginning to end, Mr. Assroupe worked diligiently to ensure I, the customer, received exactly what I wanted. Thank You Mr. Assroup!!:-)

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Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Roger Myton, Elkin Ruiz, Joanne Showman

My Review of Palm Beach Toyota:
I just want to point out that these three associate gave me the BEST service. I really felt as if they were god sent...I really wanted a car and they did the absolute best to make sure that I would out of there with the car that I wanted. I really enjoyed the customer service that I received. I will recommend that dealership to anyone because It was a really good experience.

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