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Emily Wagner
Emily Wagner at Toyota of Des Moines
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Emily Wagner | Page 23

Express Service Advisor

Toyota of Des Moines

1650 SE 37th St.
Grimes, IA 50111

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4.8
278 Reviews
4.8

278 Reviews

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278 Reviews of Emily Wagner

October 16, 2023

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All checks and oil change done quick and I was updated thru the work.So all great in the time spent at the dealership. More

by GARRETTDAVE9
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

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Oct 17, 2023

Toyota of Des Moines responded

Thank you for your review over your last oil change visit! We appreciate you taking the time to leave us feedback, and we hope to see you again soon.

October 14, 2023

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The process was very quick and easy. I was in and out with no problems. More

by mseymour143
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Yes
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Oct 16, 2023

Toyota of Des Moines responded

We are pleased to hear that you were able to get in and out with no problems. We know that your time is valuable, and we appreciate your trust in our team to get the job done quickly and efficiently. We look forward to serving you again in the future!

October 14, 2023

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I wish you would just tell us how long a simple oil change and tire rotation takes. I would have waited instead back and fourth with the shuttle. More

by JONESM59
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Yes
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Oct 16, 2023

Toyota of Des Moines responded

We value your feedback, and we are always looking for ways to improve our services. Thank you for the 5-star review!

October 14, 2023

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Excellent, timely service with very pleasant personnel. They met my emergency needs keeping me informed of the whole process! More

by LARRY285NOWLER
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

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Oct 16, 2023

Toyota of Des Moines responded

Thank you for servicing with us! We're happy to hear that our staff helped with your emergency needs and informed you throughout the process. We hope to be of service again in the future. Take care!

October 14, 2023

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Great communication and efficiency. Waiting area extra nice with a wonderful expresso cappuccino and latte machine for customers. Very comfortable during my cars servicing. More

by DRCHERNY
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

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Oct 16, 2023

Toyota of Des Moines responded

We are so glad to hear that you were happy with your experience, and that you appreciated our espresso cappuccino and latte machine. We appreciate your business and your feedback, and we look forward to serving you again in the future.

October 13, 2023

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Prompt, pleasant. Nice area to wait. Interesting video but at the end there was supposed to be an option to have the car appraised. There was no button More

by dandjshannon
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz

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Oct 13, 2023

Toyota of Des Moines responded

Thank you for your feedback. We are so glad to hear that you found our service center to be prompt, pleasant, and with a nice waiting area. We are always looking for ways to improve our services, and we appreciate your feedback about the video appraisal button. In the meantime, if you would like to have your car appraised, you can always contact our team to assist you. Thank you again for the review!

October 13, 2023

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Very professional. Fast and affordable. Really appreciate the video and all the details the service tech provides. More

by damowitz
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Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

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Oct 13, 2023

Toyota of Des Moines responded

We believe that it is important to keep our customers informed about the work that we are doing on their vehicles, and we are glad that you found the video to be helpful. We look forward to serving you again in the future. Take care!

October 13, 2023

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Great service and saved me time and money. The service man was very honest and told me I wasn’t due for an oil change yet. More

by SMESSER0
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Robert Schulz, Colton Powers

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Oct 16, 2023

Toyota of Des Moines responded

Thank you so much for your kind words about our service and our honesty! We are so glad to hear that you were happy with your experience. Take care!

October 12, 2023

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My experience at Toyota of Des Moines in Grimes was awesome, they got right to my car, and I was out of there within an hour after my oil change! More

by carla_vanzuuk
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

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Oct 13, 2023

Toyota of Des Moines responded

Thank you for the 5 stars! We know that your time is valuable, and we appreciate you choosing Toyota of Des Moines for your oil change needs. Thank you again for your business! We look forward to serving you again in the future.

October 11, 2023

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Toyota of Des Moines dealership do good services and take very good care customer every time More

by la0supastasoccer
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Recommend Dealer
Yes

Other Employees Tagged: Ian Davis, Justin Madison, Robert Schulz, Colton Powers

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Oct 12, 2023

Toyota of Des Moines responded

Thank you so much for your kind words about Toyota of Des Moines! We're so glad to hear that you've had such positive experiences with our dealership. Visit us again soon!

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