Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Eric Frechette
Refer Me
17 Reviews
Enjoy coming to work everyday and working with a great staff. From the management team all the way to the detail department we are constantly working to make our customers completely satisfied and making life time customers. Winning the Presidents award for 3 years in a row we are certainly heading in the right direction. Kelly Ford is the premier dealership in the Space Coast.
Read moreDealership Experience
2 yrs, 3 mos
Industry Experience
32 yrs, 4 mos
17 Reviews
Write a Review
17 Reviews of Eric Frechette
January 31, 2023
BEWARE of this DEALERSHIP! And Especially CLAYTON FLYNN I went there to purchase a 2013 Lincoln Navigator this past weekend My salesperson was Dave Tucker. He worked wi And Especially CLAYTON FLYNN I went there to purchase a 2013 Lincoln Navigator this past weekend My salesperson was Dave Tucker. He worked with me great the whole time. He called me in Orlando on Monday morning as he said he would when paperwork was ready and the deal was done. I started driving back...and I got another call from Dave ..this time with his boss RYAN on speakerphone just to Verify that I was 100% in in this deal. To which I replied YES...100%. When I arrived at Kelly Ford Shortly thereafter ... Dave said come inside and let's get the paperwork finished ...they were trying to sell it to a Cash Buyer. I said I will be right in and was getting my stuff out of my car and as I started walki gin Dave called me and said .. I'm Sooo Sorry. They sold it to the Cash Buyer. I went up to the Front desk and asked CLAYTON FLYNN what's going on? I'm here to finish my paperwork on the Navigator. Dave said you guys sold it to someone else? He said Yes we did. The other person had Cash and you didn't have a deal for yet so that was our decision. I said how do you do that to a Customer ? I definately had a deal? I was working with your salesman Dave Tucker. CLAYTON said "Well it's just Business!" I then asked him to please get Dave on the Phone. CLAYTON said "You can call him he's mad at me" I said what?? I then looked at the GSM Eric Frechette and asked him did you make this decision? And are you good with this Eric? Aren't you the GSM? AND then CLAYTON said " I MADE THE DECISION and threw his hands in the air and just smurked at me. I said THATS BAD BUSINESS ! I then reached out to the owner (TIM KELLY who said he would make some calls and call me back. He never did. I went back up to the dealership today and tried to talk to the owner but he wasn't there. He called me and said ..well the Car is Sold and I'm sorry for the lack of communication or whatever took place. I asked him if he spoke to Dave (my salesman) he said I didn't get to talk to Dave?? He then offered to give me some credit if I wanted to bring my car for repairs ?? I told him I would not be doing business with him EVER again unless He was willing to Financially reimburse me for 5 days of wasted time and Gas as well as the Stress on me and my family AND the fact that they Ran MY CREDIT and got me approved for a Truck that they literally decided to sell to someone else for cash at the last minute? He is yet to respond back to me. And what makes this ALL EVEN WORSE.. is that I am Personal Friends with SEVERAL other managers and Employees at this dealership. So if this is how they treat Friends ,I sure wouldn't want to be a stranger walking in off the street! Don't take my word for it. Dave Tucker was my sales guy. CLAYTON took the Same away from him too. If YOI are reading THIS and considering going here to buy a CAR. AVOID CLAYTON unless you have CASH!! cause it's only Business! Probably better going to ANYONE else in Brevard besides here More
by Jstokes727
Other Employees Tagged: Clayton Flynn, David Tucker
Helpful 
December 24, 2022
Great Cars, Outstanding people. Deal could have moved along a bit faster, but they were pretty busy the day we were there so that is understandable. Deal could have moved along a bit faster, but they were pretty busy the day we were there so that is understandable. More
by cliff918
Verified CustomerOther Employees Tagged: Sandra Van Hook, John Alligood
December 02, 2022
Good customer service wonderful people they're very kind I'm very grateful thank you very much Kelly for for helping my car I'm very grateful thank you very much Kelly for for helping my car More
by cliffordmaignan05
Other Employees Tagged: John Alligood , Tracy's
November 20, 2022
Excellent service and appreciated the hard work they put into selling us two new vehicles! into selling us two new vehicles! More
by TopgunUSMC
Other Employees Tagged: Mike Karpowich, Charles Mann
October 29, 2022
Outstanding customer service ! Great dealership ! Very friendly and helpful staff ! Paul Cotton does an Outstanding job ! Great dealership ! Very friendly and helpful staff ! Paul Cotton does an Outstanding job ! More
by mpieloch
Other Employees Tagged: Paul Cotton
September 15, 2022
Great service. The whole experience was amazing. My sales lady was the best. Smooth and easy The whole experience was amazing. My sales lady was the best. Smooth and easy More
by SCOTTM20C
Other Employees Tagged: Valerie Donaldson, Nicholas Lagges
July 21, 2022
A dealership that does what you need them to do when you need them to do it and always delivers on their promises need them to do it and always delivers on their promises More
by slat4590
Other Employees Tagged: Jeremy Collins, Mike Karpowich, Paul Cotton, Wison Vazquez, Clayton Flynn, Steven Rothe , Stephen Reed
Dealership Inventory (279 Vehicles)
