Eric Glenn
Eric Glenn at NYE Chrysler Dodge Jeep Ram
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Eric Glenn | Page 2

Service Advisor

NYE Chrysler Dodge Jeep Ram

1553 Upper Lenox Ave
Oneida, NY 13421

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4.8
24 Reviews
4.8

24 Reviews

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24 Reviews of Eric Glenn

April 10, 2024

Dealership Rating
Employee Rating

Got our vehicle in for service and the re call at very short notice. Great people to deal with More

by darwinallen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Apr 11, 2024

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

April 08, 2024

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Good service, will be back. Thank you again! Was a pleasure to work with you all. More

by rsitts
Service Price Transparency
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Recommend Dealer
Yes
Apr 09, 2024

NYE Chrysler Dodge Jeep Ram responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 29, 2024

Dealership Rating
Employee Rating

Very nice people,they let you know what s wrong with the vehicle, they bring pictures of the problem too you in the waiting area.for you too decide what I what to do. More

by josephstolar1949
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Apr 04, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 25, 2024

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Great service and very professional. Very pleased with the service department and will all they did. More

by jenningsmark447
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 26, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 23, 2024

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Employee Rating

Came in with a front suspension problem. They found problems with the rear suspension but neglected the remaining problem in the front. Not really happy about the diagnosis. More

by bkirkham1979
Service Price Transparency
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Recommend Dealer
No
Mar 26, 2024

NYE Chrysler Dodge Jeep Ram responded

"Bkirkham1979" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@nyeauto.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 09, 2024

Dealership Rating
Employee Rating

Everyone was curtious and helpful,. I was offered coffee and service was excellent, I didn't have to wait an excessive length of time and the waiting area was comfortable. Thank you! I More

by felafes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 13, 2024

NYE Chrysler Dodge Jeep Ram responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 06, 2024

Dealership Rating
Employee Rating

Great service and friendly staff. They get me in right away and go above and beyond. More

by JCALVERT616
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Mar 06, 2024

NYE Chrysler Dodge Jeep Ram responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 01, 2024

Dealership Rating
Employee Rating

Excellent customer service was provided. The service tech was respectful and professional and service was completed promptly. More

by jillyrn
Service Price Transparency
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Recommend Dealer
Yes

February 28, 2024

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Great service! Go see Eric in service and have it done right with quality and efficiency! More

by lugolee11
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Recommend Dealer
Yes

Other Employees Tagged: Mark Davis

February 22, 2024

Dealership Rating
Employee Rating

Eric and Mark are the best in service! Great work thank you for making sure my Jeep is up to date and safe! More

by lugolee11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Davis

Feb 23, 2024

NYE Chrysler Dodge Jeep Ram responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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