Eric Johnson

Great customer service and let me know about my front brakes that needed serviced and fixed the recall issues brakes that needed serviced and fixed the recall issues More

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I have not had a bad experience with any departments. The service department is very professional and efficient in getting your problems resolved. The service department is very professional and efficient in getting your problems resolved. More

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The Staff at Bill Utter Ford did a fantastic job and went well beyond over the top. I highly recommend anyone looking for good service and is in the market for a new vehicle. well beyond over the top. I highly recommend anyone looking for good service and is in the market for a new vehicle. More

by tobolkajason39 Verified Customer Verified Customer

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Service work done in a very timely matter, stayed in contact about what was going on. Always friendly and prompt. Would highly remand Bill Utter Ford done in a very timely matter, stayed in contact about what was going on. Always friendly and prompt. Would highly remand Bill Utter Ford More

by DK13KC Verified Customer Verified Customer

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Pleased with the service this time If you need help at this location look for Johnny in the service department his name is not on the drop down list and should be added If you need help at this location look for Johnny in the service department his name is not on the drop down list and should be added More

by mike.perez35 Verified Customer Verified Customer

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Room for improvement Went in for the Works, (I have my oil changed there all the time) they Forgot to fill windshield washer fluid reservoir, second time. Very slow to re Went in for the Works, (I have my oil changed there all the time) they Forgot to fill windshield washer fluid reservoir, second time. Very slow to receive initial service in service bay, usually my experience. Then most everyone seems as cold as ice towards me, though I try to be polite. I keep coming back because all the service department needs is a stiff overhaul of personnel. People friendly staff. In the past I have suffered the “need a new air filter truck” the cabin air filter looked at and put back in, but I found an screw that had not been put back in. “Extra” screws not put back into place reflects incompetence or lack of concern. I have put up with a few issues there at Bill Utter but keep coming back. The service department needs a stiff overhaul of personnel. All across the board. Sometimes change is good. But after typing all of this up I honestly don’t expect anything to be done about it . More

by jjirish25 Verified Customer Verified Customer

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Excellent service with a smile It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am ther It gets no better than this! The answer the phone when I call, they greet me when I arrive and they take care of what needs to be done while I am there. More

by Charles Nuber Verified Customer Verified Customer

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great place Have been working with there service depart and parts for years and have no complaints! Would recommend any family or friend to go to them! Thanks for Have been working with there service depart and parts for years and have no complaints! Would recommend any family or friend to go to them! Thanks for everything! More

by SHOP2 Verified Customer Verified Customer

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Service theft Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could n Sent my truck in for air conditioning service. Went to pick it up and they said it needed over a thousand dollars in brake repair and that it could not be driven. I had it towed to brakes plus and they fixed it for $401 including the tow. It took two weeks for Bill Utter to figure out they did not know how to repair a brake line. I had to call other dealerships for Bill Utter to realize it could be repaired. If they would have had it their way I would have sold them my truck for way less than it was worth and financed a new truck. More

by PHILSPOPPA Verified Customer Verified Customer

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best service we have ever had from the wright up though the paying the bill all went sooth was called back and kept in the loop the hole time had exceptional visits from the wright up though the paying the bill all went sooth was called back and kept in the loop the hole time had exceptional visits More

by colton1thomas Verified Customer Verified Customer

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