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Eric Judd
Refer Me
79 Reviews
Born in Woodridge, IL and raised in Lakeland. Worked in the industry for 37 years and with Rivard Buick GMC the past 28 years! Eric is married with 4 children and 6 grandchildren. He has also been and involved member and past president of Brandon 86 Rotary Club for 8 years.
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79 Reviews of Eric Judd
May 21, 2023
I was made to feel that my thoughts on the price and service did not matter spent over four hours at the dealership after a deal was made they forgot I was there and didn’t seem to care that they took a service did not matter spent over four hours at the dealership after a deal was made they forgot I was there and didn’t seem to care that they took away time with my children on my nine month, pregnant wife who is home alone sales person was not empathetic or sympathetic and when I left something in the car and asked to get it back the next time they did not care. They also messed up on the price and didn’t have the right incentives and try to claim I was wrong. More
by Eric vanderham
Verified CustomerOther Employees Tagged: Ronell Williams , Jeremy Stroot
Helpful 
April 26, 2023
April 2023: Rivard advertised just shy 50 HD 2500/3500 trucks at well below MSRP. I called and spoke with a salesman, Dave Hurley, regarding two of the 2500HDs in the advertisement. Everything was good trucks at well below MSRP. I called and spoke with a salesman, Dave Hurley, regarding two of the 2500HDs in the advertisement. Everything was good until I asked for a confirmation the trucks met the California Emissions Compliance requirements as the truck was going to be registered in CA. He didn't know what I talking about. I advised he could just take a picture of the sticker under the hood showing they meet the CA emissions standards. He later text me, "unfortunately they are both spoken for as is 85% of our HDs are (all 50)." He also sated none of the trucks were on the lot to look under the hood. I left messages for a second salesman, Ben Pugliesi, and later a message for the sales manager, Eric Judd, with no return calls. I would say it definitely appears to be a "Bait & Switch." Be aware... More
by kayaker13353
Other Employees Tagged: Ben Pugliesi, David Hurley
January 22, 2023
Ronnell was Great! Thank you for helping us in getting the car we wanted. Thanks Thank you for helping us in getting the car we wanted. Thanks More
by rbeals7
Other Employees Tagged: Steven Royall, Iliana Sanchez, Troy Guidash, Rick Hamel, Ronell Williams , Jeremy Stroot
December 12, 2022
The entire process sales, service and delivery was seamless. I have received multiple calls to follow up after the delivery as well. seamless. I have received multiple calls to follow up after the delivery as well. More
by daniel
Other Employees Tagged: Steven Royall, Rick Hamel , Chris Stohlberg, Jeremy Stroot
December 05, 2022
My visit to Rivard was a pleasure. I had a specific vehicle in mind when I visited. They provided no high pressure tactics. I was given the keys and allowed to look at the vehicle I had a specific vehicle in mind when I visited. They provided no high pressure tactics. I was given the keys and allowed to look at the vehicle at my own pace. The finance side of the deal was smooth and once I decided on getting the vehicle, I was out in no time. Eric and Rick were a pleasure to deal with. More
by mdelrosario
Other Employees Tagged: Rick - Sales Associate
December 02, 2022
Bad experience walking in dealership I had a poor salesman and reported to manager and I felt they did not care.. when I shared my experience with another dealership they told me to deal with salesma salesman and reported to manager and I felt they did not care.. when I shared my experience with another dealership they told me to deal with salesman David and wow he cared helped me and won my business. More
by lenyvg
Other Employees Tagged: David Hurley
November 08, 2022
Helpful salespeople working together for a seamless experience Courteous friendly and great communication. Thank you experience Courteous friendly and great communication. Thank you More
by Donald Conkright
Other Employees Tagged: Jose Wingo, Nick Ricketts, Carlos Montero , Jeremy Stroot
October 31, 2022
The service was great. Salesman Hiram otero was really nice and very respectful during the entire process. He stayed in communication kept me posted the status of my truck. Salesman Hiram otero was really nice and very respectful during the entire process. He stayed in communication kept me posted the status of my truck. The price on my new 3500 HD was absolutely amazing. More
by daviera1726
Other Employees Tagged: Hiram Otero , Jeremy Stroot
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