Eric McLaren

One big problem: I was told when I arrived for my appointment for a simple state inspection and a tire rotation that the appointment would be two hours. The tech told me the reason why was that they appointment for a simple state inspection and a tire rotation that the appointment would be two hours. The tech told me the reason why was that they didn’t have quite enough people and that they were busy. As an employer, I understand the problems in getting help. Also, as an employer, I understand the incredible importance of managing expectations. I was forced to call and postpone a different appointment (Not with Handy ) because I didn’t know until I arrived that the was going to be two hours.. My point is this: if the appointment is going to take two hours, which I understand, that fact should be explained clearly at the time the appointment is made, not when the appointment actually occurs. More

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William was very warm and friendly. He was efficient and the service was expedient. I arrived a bit early and they were able to take it immediately. The car was ready prior to the estim He was efficient and the service was expedient. I arrived a bit early and they were able to take it immediately. The car was ready prior to the estimated time. Only good things to say about Handy Toyota! More

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I love how they try to have the same person work with you every time you come in for a service! Makes you feel like your family or something like it every time you come in for a service! Makes you feel like your family or something like it More

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Dealer was great to work with. They gave a detailed information and were courteous and professional. Cody was very helpful in getting the deal done. They gave a detailed information and were courteous and professional. Cody was very helpful in getting the deal done. More

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straight forward without the whole let me ask my manager bull crap. Gave their bottom asking price and I gave top price to pay for vehicle and we met in the middle. They gave top dollar for trade in. Could bull crap. Gave their bottom asking price and I gave top price to pay for vehicle and we met in the middle. They gave top dollar for trade in. Could not have asked for better service. Real efficient in buying this truck. It was surprisingly a pleasant experience in buying a vehicle from this dealership. Much better then others I’ve been to. More

by acreepf1 Verified Customer Verified Customer

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in depth overall knowledge of the vehicle, I purchased is somewhat limited. Needs more training of the particular truck to make an is somewhat limited. Needs more training of the particular truck to make an More

by dmrotman Verified Customer Verified Customer

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I was fortunate to work with Samantha, Kyle and Eric. They were available to answer any questions that came up. They were also very accomodating. They were available to answer any questions that came up. They were also very accomodating. More

by Jessie D Verified Customer Verified Customer

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Wonderful! Ali Kamal took excellent care of me. I had never bought a new car before, and Ali walked me through all the steps. I never thought I would drive h Ali Kamal took excellent care of me. I had never bought a new car before, and Ali walked me through all the steps. I never thought I would drive home the same day I entered this dealership. More

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Had a great interaction with the Handy Toyota team. They were very responsive to my questions and willing to work through the process. We missed some incentives on the PHEV from the state of Vermont They were very responsive to my questions and willing to work through the process. We missed some incentives on the PHEV from the state of Vermont that would have been very helpful to know of during the process, such as the Vermont State credit as well as the 10 year replace your ride incentive that could have been done during the time of the lease. I would come back again in the future anyway. Thanks! More

by jpasquence Verified Customer Verified Customer

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I am not a fan of buying vehicles, and Handy Toyota made it pain free and a relatively quick process! Thank you! it pain free and a relatively quick process! Thank you! More

by cwetmore Verified Customer Verified Customer

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