Eric Palmsteen | Page 9

We had a 2011 GLK 350 we had leased through RBM-North that was due to come off lease this August. RBM-North had contacted us a few times about getting out of lease early (even though we owed 5 payments that was due to come off lease this August. RBM-North had contacted us a few times about getting out of lease early (even though we owed 5 payments and current MB Accelerator program was only for 3 payments). Pricing offered by RBM-North on 2013 GLK 350 was too high, and would have penalized us for 2 extra payments on the 2011 GLK we'd be turning in. But at this point we wanted to finalize new lease prior to March 1 effective date of new GA title/tax law, and decided to shop around. I found aggressive pricing on CarsDirect.com, which led me to Atlanta Classic Cars and Omar Leatherman. Omar was a pleasure to work with - knowledgeable and no pressure. Omar and I sat down with Jack McCue on Friday afternoon, Feb 22 to run the numbers and find a vehicle that had our desired options. Jack went out of his way to make sure we got the vehicle we wanted and got it on time. Even though the vehicle had to be brought in from out of state, and quickly to beat our March 1 deadline, we were not charged any extra. In fact, the vehicle Atlanta Classic Cars obtained had an additional option beyond what we had requested, and we were not charged for that either. We met with Eric Palmsteen on Feb 28 to finalize our new lease. Eric made sure I was comfortable with the numbers and described available add-ons without any pressure. I have nothing but positive marks to give Atlanta Classic Cars about every aspect of our transaction, and I highly recommend Omar Leatherman and Jack McCue. More

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Atlanta Classic Cars made Valentine's special for my wife. Eric Palmsteen is just an awesome finance guy and a great compliment to the sales team. He got my wife pre-approved on Thursday for a 2013 GL wife. Eric Palmsteen is just an awesome finance guy and a great compliment to the sales team. He got my wife pre-approved on Thursday for a 2013 GLK 350 then he told us to test drive the car on Friday and bring it back with the required paperwork to close the deal on Saturday. He told us to do this since my wife got stuck in traffic and it took her an hour to get to the dealership and he knew she would be frustrated to continue with closing a deal that late in the evening on Valentine's. Eric and Bob's confidence in their top notch product and customer service made them assured we would purchase the car once she test drove it. They knew this because they listened to what we wanted and our experience at other dealers. Well, on Saturday we closed the deal. Eric did not oversell additional packages and got us a great deal. Bob Holton assisted with the process and made it as smooth as we have ever experienced at any other dealer. Bob's knowledge of the car and its functions were second to none. Bob made us feel like they really wanted our business not just for the short-term but for years to come. A good deal and customer service is paramount to my wife and I and Atlanta Classic has both. Customer service is what led us to Atlanta Classic cars and I just want to mention how we ended up at Atlanta Classic cars. I purchased my Lexus from Eric last year when he was a finance manager at different dealership. I originally went back to the same Lexus dealer to get a car for my wife as a surprise for valentines but the customer service wasn’t the same nor did the deal closing process feel the same when I worked with Eric on my deal. I asked for Eric and they told me he left Lexus for Atlanta Classic Cars. So I left the Lexus dealership and rest speaks for its self. Eric and Bob’s customer service is a rarity in today's sales environment. Well done Atlanta Classic. More

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Bo is wonderful, a class act. Not only knowleable, but patient and helpful the day of purchasing the car as well as follow-up visits. Bo would be our first recomendation to all. Thanks for all your help.. patient and helpful the day of purchasing the car as well as follow-up visits. Bo would be our first recomendation to all. Thanks for all your help...Cathy & John Marion More

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Had what I wanted, and for how much I wanted. Very pleasant staff to work with and nice, modern facilities. Will definitely refer my colleagues and friends pleasant staff to work with and nice, modern facilities. Will definitely refer my colleagues and friends More

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I originally contacted MB of Buckhead, set an appointment for having a look at their inventory, got no less than 4 confirmation emails and 2 phone calls to make sure that I will be there. Guess what, their s for having a look at their inventory, got no less than 4 confirmation emails and 2 phone calls to make sure that I will be there. Guess what, their sales person did not show up. After being told "5 more minutes" for good 45 minutes we left. I emailed David Windholz at Atlanta Classic Cars on their inventory; ended up purchasing 2 MBs , an M and an E class. Very friendly and professional attitude, questions answered, etc. Not only I could test drive all I wanted I could also take my and my wife's favorite prospects for a long weekend road trip to make sure they are to our liking. Awesome. I have not yet experienced their service department, but so far so good. Greetings to Mr. C. M. in MB Buckhead, David owes you a beer for our business. More

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Atlanta Classic Cars exceeded all of our expectations on the purchase my wife's new ml 350. Jack McCue made the best deal we could find at any other dealer. Stephen Moore and Bob Holton assisted with the pr the purchase my wife's new ml 350. Jack McCue made the best deal we could find at any other dealer. Stephen Moore and Bob Holton assisted with the process and made it as smooth as we have ever experienced at any other dealer. Stephen's knowledge of the car and it's functions were second to none (he also took us on a complete tour of the dealership including the service area) and Bob made us feel like they really wanted our business not just last week but for years to come. Eric in finance did not oversell additional packages and got us a great rate. Johanna Ellis spent some time with us too. Customer service is key to my wife and I as well as a good deal and Atlanta Classic has both. A rarity in today's sales environment. Well done Atlanta Classic! Kim and Jeff Posey More

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Liked knowledge and confidence of personnel dealt with. Liked knowledge and confidence of personnel dealt with. Location of dealership excellent for where I live. Family member experienced good service at Liked knowledge and confidence of personnel dealt with. Location of dealership excellent for where I live. Family member experienced good service at dealership and did not get this at other Mercedes dealers. More

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Excellent dealership. Very professional. Everyone was very helpful. I will definitely keep our business here. My questions were answered and we feel we received an excellent deal. Thank you Atlanta Cl very helpful. I will definitely keep our business here. My questions were answered and we feel we received an excellent deal. Thank you Atlanta Classic Cars. HAPPY HOLIDAYS. Tim & Karol More

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David Windholz was an outstanding salesman. He made the process quick and easy. Being able to start over the Internet is a great idea for busy working people. He handled everything prior to me coming in. E process quick and easy. Being able to start over the Internet is a great idea for busy working people. He handled everything prior to me coming in. Eric was phenomenal as well. I didn't feel pressured when it was time for financing. Overall, I had a grey experience with my purchase and I would recommend this dealership TJ anyone. More

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I have purchased/owned at least 10 vehicles over the past 30 year duration. Ranging from Infiniti, Honda, Durango, Maxima, etc. I never really thought I would purchase a Mercedes Benz and my wife is partial 30 year duration. Ranging from Infiniti, Honda, Durango, Maxima, etc. I never really thought I would purchase a Mercedes Benz and my wife is partial to Lexus. However, I must tell you based upon my introduction to the idea by David Windholz and his extreme professionalism, I will never go back to anything else if I can help it. I am done!!! I absolutely have been introduced to a class of ownership that I feel is the cream of the crop. I had to bring my vehicle in for a minor calibration issue before hitting the road for Florida this week. Even this experience was beyond my wildest dreams. Will I recommend you??? Already have and will continue to do so every chance I get!! Thanks Atlanta Classic cars for an out of site experience, and especially for David Windholz!! Darrell King (Proud new Mercedes customer) More

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