Eric Vila

Bought a used 2021 mustang from this dealership 3 months ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge of the vehicles history. I live 3 hours away, so I discussed the condition of the car over email. I was told, "The car is in great shape. It does have one little rock chip on the hood that has been touched up but other than that the vehicle is fully ceramic coated and it was done by a professional detailer. Car is mint in and out." I go into the dealership to buy the vehicle, and run into Kevin Kirby, the Pre Owned Manager who has been there for years, who tells me that the car was actually his own personal car. Told me he was getting rid of it for a dark horse. It's dark when I get there and the car is already outside (it was in the showroom prior), and I buy the car. Within 30 minutes I drive the car to get food on my way home, and notice a huge scratch on the driver side of the fender/front bumper. I ask Matthew about it only to be told "I'm sorry, I have no clue where that came from". Fast forward a couple months, the rear defroster malfunctions and the entire rear windshield shatters and needs to be replaced. Fast forward another month, and the paint is chipping on the passenger side of the front bumper. I take it to my local Ford dealer who tells me that this car has been previously repainted along both the bumper and passenger side fender, and the finish is all off. The previous paint is shown underneath the chipping paint. The bumper was misaligned with the hood and passenger side headlight (I didn't notice prior until they pointed all this out), and the inside of the front passenger fender/wheel well was all deformed. The CARFAX was clean, and only had one previous owner (the Pre Owned Manager of the dealership). Bottom line is that the dealership, or at the absolute least the Pre Owned Manager of the dealership, lied about damage to a used vehicle and misrepresented the vehicle in order to sell it to me. I am in touch with Ford Motor Company themselves about this issue which they have already escalated, and will be hiring an attorney. DO NOT TRUST THIS DEALERSHIP!!!!!! More

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By far the best experience getting a new, maybe 2 hrs total time there. No pressure no xx, gave them my numbers and they worked with that! Great place! total time there. No pressure no xx, gave them my numbers and they worked with that! Great place! More

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Great team at Levittown Ford. Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Got my new Maverick in just a few hours. Leo was my sales rep. He was very helpful throughout the process. From test drive to deliver the car. Also, Eric the finance manager found the best financing option for me. And the sales managers also helped me get my Fordpass rewards towards my deal. If you want a Ford or any used car go to Levittown ford. They are the best. More

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My salesman was friendly and knowledgeable, wanted to make everything to go smoothly. Great experience. The finance guy was easy going and explained everything I needed to know make everything to go smoothly. Great experience. The finance guy was easy going and explained everything I needed to know More

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Leo was very helpful, knowledgeable and made this process easy and efficient. I highly recommend working with Leo for your next Ford. easy and efficient. I highly recommend working with Leo for your next Ford. More

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All employees at Levittown Ford were courteous and helpful. Dealt with Robert Fowler who was very helpful and knowledgeable of the mustang mach e ,answering questions i had and setting up phone and fo helpful. Dealt with Robert Fowler who was very helpful and knowledgeable of the mustang mach e ,answering questions i had and setting up phone and ford pass.Finance Department was quick and easy and done professionally.At the end Dan Krauciunas made sure that I was satisfied with all. I recommend Levittown Ford dealership to anyone interested in a new or used vehicle, More

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mathew made purchasing a new vehicle and trade in seamless. By far the best experience seamless. By far the best experience More

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Went to Hempstead Ford originally. Was very very dissatisfied with their salesman. I was treated poorly. Levittown Ford called me to come in and was treated with the utmost respect. Was very very dissatisfied with their salesman. I was treated poorly. Levittown Ford called me to come in and was treated with the utmost respect. I worked with a Mr. Brad Simon and I couldn't be happier. A little courtesy goes a long way. More

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Michael Bethell and Eric Vila provided an excellent sales experience. Professional throughout and no high pressure sales tactics. Very easy and smooth transaction. And very happy with our new to us truck. experience. Professional throughout and no high pressure sales tactics. Very easy and smooth transaction. And very happy with our new to us truck. More

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Eric helped us out a lot to get the best price and the best rate. He also worked around my weird schedule and was always very pleasant and patient with me and my family. best rate. He also worked around my weird schedule and was always very pleasant and patient with me and my family. More

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