Levittown Ford

Levittown Ford
3195 Hempstead Turnpike
Levittown, New York 11756
(516) 719-4000

Manufacturer: Ford


Most Reviewed Employees
There are no Employees listed for this dealer yet.
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Dealership Amenities
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Television
Valet Parking
Vending Machines
Cable TV
Children's Play Room
Customer Lounge Area
Express Service
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Shuttle Service
Television
Valet Parking

Hours of Operation
Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 11:00 AM - 5:00 PM


Service

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 5:00 PM

Sunday: Closed

Twenty-Four Month Rating: 4.7/5
66 Reviews
Levittown Ford

Overall Score: 5 Star Rating4.7



About Levittown Ford
Certified: Levittown Ford
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Levittown Ford has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



kjh432
5/6/2012 4:08:53 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Rav

My Review of Levittown Ford:
Bought a new Ford Escape and wanted a color not in stock. Rav and the dealership went out and found one for me that was exacty what I was looking for and more. Great car buying experience with friendly service and VIP program.

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ssl11747
4/14/2012 4:12:30 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Fred (floor manager)

My Review of Levittown Ford:
Came in on an appointment, vehicle was ready and available. Fred & the staff worked with me to get me out the same day and with a fantastic price. They were even able to answer a few questions on my ride home. The were fantastic, and i will be back.

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cindicher
4/9/2012 10:35:36 AM

Overall Score: 2 Star Rating   2.0  

Reason for Visit: Service

I recommend this dealer: No

Employee(s) Dealt With: Fred Manny Gloria

My Review of Levittown Ford:
I purchased a ford escape in dec. 2011. Upon purchasing with Fred Rollo, who was very helpful & a great salesman, i was given side step bars for my car. Redeemable anytime I wanted, from service. So after a couple of weeks I made my appointment at service to get them installed. I was told that an outside company installs these items. When i return to the service department to pick up my car it was dark, no one showed me the work or went over what was done with me. So it was not untill two days later I noticed the passenger side step bar was not attatched in the front passenger side. So right away I call to get this fixed because now I have to worry about it flying off at 55 miles an hour on the parkway. I explain the situation to my service advisor who tells me she will call the company that does the work & she will call me back... as of three days later & no responce I call levittown service & after talking with the woman at the desk who also after a few days, actually did get in touch with the company , & I make my appointment to get this fixed. After having my car in service from 9 a.m. I get the call at 4 pm to pick it up only to find they have to order a part! So I make another appointment to get this free sidestep bar installed correctly. The company that levittown uses even threw in tinting of my two front windows for my troubles, ok. Now i go to pick up my car , again its waiting outside in the dark... they show me the aftermarket sidestep bars they put on my truck,these are not even for an escape. They told me the original equipment did not fit my truck, even though they fit every other escape in the world.. So now they put the first set on , noone checked theyre incorrect work, now they drilled more holes & put these big bars on. I think they may be for an explorer. Also the tint on my two front windows had lint under it. So i did go back & have them attempt to fix the tint with no luck,it came back worse. To make a long story short, Thank you Levittown Ford for putting the wrong parts on my brand new car that i bought from you!! Also thank you Levittown ford for the ticket i just got for my tint being too dark, oh and thank you for , during all this craziness of free services not being able to be poerformed correctly..... NO ONE EVER SERVICED MY CAR!! i was there at service & they didnt even do my 3000 mile service... i went to another dealer & was very happy.

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dakota5
4/7/2012 7:04:46 PM

Overall Score: 2 Star Rating   1.6  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: Kyle Julien

My Review of Levittown Ford:
This dealership is a scam. DO NOT BUY A CAR AT THIS DEALER unless you want to be lied to and be taken advantage of.

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CDIMARCO
3/31/2012 5:10:29 PM

Overall Score: 2 Star Rating   2.4  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With:

My Review of Levittown Ford:
I VISITED LEVITTOWN FORD IN HOPES TO LEASE A FORD EDGE WHICH I DID. MY OVERALL EXPERIENCE WITH THE DEALERSHIP WAS NOT A VERY PLEASANT ONE! THIS WAS MY FIRST PURCHASE OF A FORD PRODUCT AND I WAS NOT HAPPY AT ALL WITH MY SALESMAN.I FELT I WAS MISLEAD ABOUT THE DEAL IN ORDER TO MAKE THE SALE. FOR EXAMPLE, HE TOLD ME TO SIGN THE DOCUMENTS FOR ONLY 10,500 MILES AND THEN I CAN UPGRADE (FREE OF CHARGE) TO 12,000 BY CALLING FORD CORPORATE. AFTER ALL WAS SAID AND DONE I FOUND OUT THROUGH THE GENERAL MANAGER THAT THIS WAS NEVER A FORD POLICY AND NOW I AM STUCK WITH ONLY 10,500 MILES. WHILE MAKING THE DEAL FOR THE EDGE HE ALSO TOLD ME HE COULD MAKE A DEAL WITH A FUSION AND THEN WHEN IT WAS TIME TO DO SO NONE OF WHAT HE SAID WAS TRUE. THE ONLY WAY I GOT ANY SATISFACTION WAS WHEN I CAUSED A SCENE AND THE MANAGER AND GENERAL MANAGER HAD TO STEP IN. THE SALESMAN PROMISED THE WORLD UNTIL IT WAS TIME TO SIGN THEN EVERYTHING SEEM TO CHANGE. THIS IS NOT THE WAY I EXPECTED TO BE TREATED NOR SHOULD A NEW CUSTOMER BE TREATED. I WAS IMPRESSED WITH THE RED CARPET POLICY BUT NOW AFTER I DID END UP PUTTING SO MUCH MONEY DOWN I'M SORRY THAT I WILL BE STUCK WITH FORD IN ORDER TO BENIFIT FROM THIS POLICY.
DESPITE THESE ISSUES I AM HAPPY WITH BOTH CARS BUT WILL THINK TWICE ABOUT RECOMMENDING OR DOING BUSINESS WITH LEVITTOWN FORD IN THE FUTURE.

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Bill39g
3/28/2012 2:28:33 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Mike Solimando, Bob Kennedy

My Review of Levittown Ford:
I've own many Fords over a period of 40 years and Levittown Ford is by far the best dealership I've dealt with. From the moment you walk in you can just tell that you want to purchase here. Every employee will make you feel comfortable and will go that "extra mile" to insure a pleasant visit and purchase. They are friendly, polite and concerned that you will be able to get the best buy for your money, and will make the buy happen.

While I single out the people I dealt with (Mike Solimando, Bob Kennedy), I know that any and everyone there will treat you right.

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CAPTMIKE
3/26/2012 1:11:52 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: BOB KENNEDY

My Review of Levittown Ford:
AFTER GETTING SCREWED BY NORTHPORT FORD TAKING MY ORDER FOR A F 250 AND TAGING ME ALONG FOR 12 WEEKS LEVERTOWN FORD CAME TO THE RESCUE MY ORDER CAME IN ON TIME AND I WAS KEPT UPDATED WEEKLY THANKS BOB

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msdominguez
3/22/2012 8:38:52 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Crystal/Rav

My Review of Levittown Ford:
I dealt with two sales people and both were very helpful. I don't like being pressured when i am purchasing a new vehicle and i felt very comfortable while i was in the looking stage. They went out of there way to help me with the smallest detail and were very patient when i was undecided about my purchase. When i finally decided to purchase my new vehicle they went the extra mile. My brother is looking for a new car for his son and i will definetly bring him to levittown ford.

Sincerely, Mike Dominguez

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FOXFEMNSLY
3/19/2012 8:16:58 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Robert ( Bobby ) Kennedy

My Review of Levittown Ford:
I paid a visit to LEVITTOWN FORD in early part of January, 2012 and met Robert ( Bobby) Kennedy who was to be our salesman when the time came for the purchase. We found him to be friendly, knowledgeable, informative, honest, sincere, and DEFINITELY NOT pushy. We were set on purchasing the beautiful FORD TAURUS in the month of either March or April. The week of March 11, we came to see Bobby, signed papers, etc. He explained in detail about the car, answered all our questions, took care of the registration, insurance, etc. We had no pressure to deal with. Also, Bobby made some very valuable and helpful suggestions. My husband and I were totaly impressed with him and very grateful for his kindness and honesty. On the overall, we found LEVITTOWN FORD dealership employs friendly and warm. On March 16th, 2012, I came to get my new TAURUS but not before BOBBY showed me all the features of the car, giving his time and patience, without any rush. I drove out of LEVITTOWN FORD that late afternoon with the most wonderful experience that will last me for a very long time... THANK YOU, BOBBY, for all you have done for us. You are the BEST !

Sincerely,

Ginny Pawlowski

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kimjim0702
3/17/2012 6:49:48 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: bruse levine

My Review of Levittown Ford:
Very helpful , knowledgeable and friendly
brand new dealership , willing to work with pricing, took back my old lease returned to lessor, no problems. would buy again

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