Matthew Monahan

Bought a used 2021 mustang from this dealership 3 months ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge ago with less than 15k miles on it. I dealt with Matthew Monahan, who for the most part was good...besides the fact that he lied about his knowledge of the vehicles history. I live 3 hours away, so I discussed the condition of the car over email. I was told, "The car is in great shape. It does have one little rock chip on the hood that has been touched up but other than that the vehicle is fully ceramic coated and it was done by a professional detailer. Car is mint in and out." I go into the dealership to buy the vehicle, and run into Kevin Kirby, the Pre Owned Manager who has been there for years, who tells me that the car was actually his own personal car. Told me he was getting rid of it for a dark horse. It's dark when I get there and the car is already outside (it was in the showroom prior), and I buy the car. Within 30 minutes I drive the car to get food on my way home, and notice a huge scratch on the driver side of the fender/front bumper. I ask Matthew about it only to be told "I'm sorry, I have no clue where that came from". Fast forward a couple months, the rear defroster malfunctions and the entire rear windshield shatters and needs to be replaced. Fast forward another month, and the paint is chipping on the passenger side of the front bumper. I take it to my local Ford dealer who tells me that this car has been previously repainted along both the bumper and passenger side fender, and the finish is all off. The previous paint is shown underneath the chipping paint. The bumper was misaligned with the hood and passenger side headlight (I didn't notice prior until they pointed all this out), and the inside of the front passenger fender/wheel well was all deformed. The CARFAX was clean, and only had one previous owner (the Pre Owned Manager of the dealership). Bottom line is that the dealership, or at the absolute least the Pre Owned Manager of the dealership, lied about damage to a used vehicle and misrepresented the vehicle in order to sell it to me. I am in touch with Ford Motor Company themselves about this issue which they have already escalated, and will be hiring an attorney. DO NOT TRUST THIS DEALERSHIP!!!!!! More

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By far the best experience getting a new, maybe 2 hrs total time there. No pressure no xx, gave them my numbers and they worked with that! Great place! total time there. No pressure no xx, gave them my numbers and they worked with that! Great place! More

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My experience was outstanding! From the moment I was greeted immediately it was a smooth and ez purchase! The team at Levittown is very very professional! I would highly reco From the moment I was greeted immediately it was a smooth and ez purchase! The team at Levittown is very very professional! I would highly recommend them to anyone for any ford vehicle! I have purchased many vehicles in my 70 years this was number 1!!! Thank you Zaid, Kevin,, Matt , and Weil for a great transaction!! Sincerely Frank Loicano More

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Matt Was awesome! Really made the whole new car transaction easy and smooth one of the best experiences I have had. Really made the whole new car transaction easy and smooth one of the best experiences I have had. More

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mathew made purchasing a new vehicle and trade in seamless. By far the best experience seamless. By far the best experience More

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Smooth transaction. I appreciated the straight forward non nonsense discussion I had with my salesperson Matthew. I appreciated the straight forward non nonsense discussion I had with my salesperson Matthew. More

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