Erica Hughes

Erica is the best. She explained everything and kept me updated. Kudos to her. The waiting area was clean and the staff was very welcoming. She explained everything and kept me updated. Kudos to her. The waiting area was clean and the staff was very welcoming. More

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Very professional staff, the gentlemen that assisted me was helpful and very very customer focused. was helpful and very very customer focused. More

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Erica in service goes over and beyond. She is so professional and caring for her customers. She is so professional and caring for her customers. More

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Service department at Ken Ganley Kia in Mentor is top notch. Our experience is always consistent and we appreciate the staff and service of our vehicle. Oh, and having hazelnut creamer in your coffee bar notch. Our experience is always consistent and we appreciate the staff and service of our vehicle. Oh, and having hazelnut creamer in your coffee bar area is just outstanding:) More

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The dealership has changed since I bought my first car but the service dept and people are all still very nice and very helpful. Always making sure everything works and is has been done satisfactory. but the service dept and people are all still very nice and very helpful. Always making sure everything works and is has been done satisfactory. More

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Mentor kia staff are friendly and professional. I have needed to reschedule my service appointment, and Hank has been very helpful. I have needed to reschedule my service appointment, and Hank has been very helpful. More

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Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome, Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome, Awesome Awesome Awesome Awesome Awesome Awesome Awesome Awesome More

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Ken Ganley did excellent job on my car. Things were done in a timely manner to my satisfaction Things were done in a timely manner to my satisfaction More

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Great service department. Friendly, helpful, and knowledgeable. Erika is especially incredible at making sure you are taken care of from start to finish and providing helpful Friendly, helpful, and knowledgeable. Erika is especially incredible at making sure you are taken care of from start to finish and providing helpful advice for future services. More

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I had Erica as my service advisor and she was wonderful. She’s always so helpful every time I have her. She’s always so helpful every time I have her. More

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